Holiday/Night Button
Why is a holiday/night "button" not available in the RingCentral universe? This has been a feature of traditional PBXs for DECADES. There needs to be a way that Holiday/Office Closed greeting and menus are simply activated, and a selection of several menus should be available. Not all businesses have regular hours, and circumstances sometimes dictate that the office is closed. Snowstorm? Fire across the street? My client's 20+ year old Toshiba PBX had a simple way to do this. Last person out would activate it OR it could be activated remotely through the voice menus.
Paul
shared this idea
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Paul
commented
Three years and crickets from RingCentral. Why?
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Mars
commented
We had a cyclone recently hitting one of the states where our retail chain operates hundreds of stores. We had to sit for days changing forwards and working hours.
Where is your night option. This is ridiculous. Your call processing engine is a joke
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Ryan
commented
For Multi-Site this feature needs to be a permission we can give to specific users so phone admins don't need to "flip the switch"
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Mila Voinova
commented
The facility to easily set the business to closed (for holidays etc) without having to go so deep into the menus. Possibly a feature that closes the business until the next scheduled open time.