Give "Call Ques' the ability to Present 2nd Call to a user 2nd Primary Line Button that is already active on a call.
was able to create work around by using "Custom Rule" to route incoming calls to Virtual extension and using "Call Handling" to add "coworkers" to "Ring all at once" .The problem with this workaround is, the user who answered the incoming call is not shown as busy or "on a call" to the other users.Please help.
9
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Jason
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