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Settings and activity

7 results found

  1. Change presence and queue call availability from tray icon in Windows RC Desktop App

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Dan shared this idea  · 

  2. Virtual Background CPU Check Bypass

    6 votes

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    Under Review  ·  4 comments  ·  Events & Video » Webinar  ·  Admin →
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  3. Idle behavior shows users offline even though they are available and logged into RC.

    116 votes

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    Under Review  ·  19 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Dan commented  · 

    Agreed. There should be a dedicated status to show "online but idle" users along with their idle time. Idle users should NOT automatically move to the "invisible" status because this is misleading especially when a user is online but goes idle...or is not logged in on any system/device. Need to show the following status...1) Invisible (Gray - not logged in anywhere or logged in but hidden from view). 2) Available (Green - self explanatory). 3) Idle - (Yellow - Online but left idle for xx minutes/hours). 4) DND (self-explanatory).

  4. Show availability/status in Company contact list.

    101 votes

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    Implemented  ·  3 comments  ·  Phone & Messaging » Application  ·  Admin →
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  5. Restrict access to Admin Portal by geographic location of IP address

    26 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  6. Option to always enter Do Not Disturb mode when in a meeting for new RC app.

    212 votes

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    35 comments  ·  Phone & Messaging » Other  ·  Admin →
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  7. Rejecting Call Queues, send to VM

    95 votes

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    Future Consideration  ·  28 comments  ·  Phone & Messaging » Other  ·  Admin →
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