Settings and activity
8 results found
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9 votes
An error occurred while saving the comment 
Yo
supported this idea
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10 votes
An error occurred while saving the comment Yo
commented
this is a great idea. Bumping this thread. Please implement.
this is also related to this idea:
https://ideas.ringcentral.com/forums/958493-phone-messaging/suggestions/48018077-company-wide-contact-listYo
supported this idea
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9 votes
An error occurred while saving the comment Yo
commented
Bump. Please consider and please implement.
related to this idea:
https://ideas.ringcentral.com/forums/958493-phone-messaging/suggestions/48018077-company-wide-contact-listYo
supported this idea
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86 votes
An error occurred while saving the comment Yo
commented
I'm glad this is planned - the current shared contact list system only allows "Super Admins" to edit the contact list.
Please create some sort of centralized contact list directory so that anyone on the team can edit. Maybe different roles could have different permissions, instead of just Super Admins.this would be an evolution of this idea that was implemented:
https://ideas.ringcentral.com/forums/958493-phone-messaging/suggestions/48027581-shared-contact-list-with-all-usersYo
supported this idea
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1,244 votesPlanned ·
AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
responded
This Beta has been closed, if you've been selected for the Beta, our product team will be reaching out! We will keep you posted if you were not contacted for Beta in November.
Thank you!
An error occurred while saving the comment Yo
commented
this is hugely important to someone who uses 1 phone number as a "customer service call center" phone for all customer service agents, and to use 1 main phone number to send/receive both phone calls and SMS/MMS
That way, outbound calls and SMS/MMS all show the 1 phone number, no matter which CS agent is calling out
Yo
supported this idea
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42 votes
An error occurred while saving the comment Yo
commented
Ringcentral should allow a feature on the Android & iOS mobile apps that allow the use of a custom ringtone for inbound phone calls and custom notification tone for inbound SMS/MMS.This the built-in preloaded ringtones are limited, and might not grab the attention if the user is farther away from their phones, and using the default personal phone ringtone will not allow the user to differential between personal cell phone calls and Ringcentral phone calls.This would benefit anyone who uses the Ringcentral Android/iOS mobile apps on their personal phone that also has a Ringcentral phone number
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3 votes
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4 votes
manually updating via CSV is painfully tedious. There has to be some type of integration with CRM or other phone books, right?