← RingCentral Ideas

Settings and activity

7 results found

  1. Edit Share Contacts

    7 votes
    New  ·  2 comments  ·  Phone & Messaging » Contacts  ·  Admin →
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    Yo commented  · 

    this is a great idea. Bumping this thread. Please implement.

    this is also related to this idea:
    https://ideas.ringcentral.com/forums/958493-phone-messaging/suggestions/48018077-company-wide-contact-list

    Yo supported this idea  · 

  2. Centralized Contact List for all the extentions

    9 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Yo commented  · 

    Bump. Please consider and please implement.

    related to this idea:
    https://ideas.ringcentral.com/forums/958493-phone-messaging/suggestions/48018077-company-wide-contact-list

    Yo supported this idea  · 

  3. Company-Wide Contact List

    80 votes
    Planned  ·  5 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Yo commented  · 

    I'm glad this is planned - the current shared contact list system only allows "Super Admins" to edit the contact list.
    Please create some sort of centralized contact list directory so that anyone on the team can edit. Maybe different roles could have different permissions, instead of just Super Admins.

    this would be an evolution of this idea that was implemented:
    https://ideas.ringcentral.com/forums/958493-phone-messaging/suggestions/48027581-shared-contact-list-with-all-users

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  4. Allow all extensions to send SMS from main Company extension

    166 votes
    Under Review  ·  39 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Yo commented  · 

    this is hugely important to someone who uses 1 phone number as a "customer service call center" phone for all customer service agents, and to use 1 main phone number to send/receive both phone calls and SMS/MMS

    That way, outbound calls and SMS/MMS all show the 1 phone number, no matter which CS agent is calling out

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  5. Upload custom ringtone

    40 votes
    Under Review  ·  7 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Yo commented  · 

    Ringcentral should allow a feature on the Android & iOS mobile apps that allow the use of a custom ringtone for inbound phone calls and custom notification tone for inbound SMS/MMS.This the built-in preloaded ringtones are limited, and might not grab the attention if the user is farther away from their phones, and using the default personal phone ringtone will not allow the user to differential between personal cell phone calls and Ringcentral phone calls.This would benefit anyone who uses the Ringcentral Android/iOS mobile apps on their personal phone that also has a Ringcentral phone number

  6. Add longer louder Notification sounds

    3 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  7. Custom notification sounds

    3 votes
    Under Review  ·  0 comments  ·  Events & Video » Webinar  ·  Admin →
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