← RingCentral Ideas

Settings and activity

4 results found

  1. Save custom status

    70 votes
    Implemented  ·  13 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Justin commented  · 

    This seems like something so simple to implement. I have employees that complain all the time about having to type In-Office everyday and Lunch

  2. Shared SMS were multiple users can receive and send SMS on specific number

    728 votes
    151 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Under Review  ·  AdminJessica H. (Admin, RingCentral) responded

    SMS for Call Queues is coming-- as in if a text is sent to a call queue number, there will be an inbox available for one agent to respond to those SMS.


    I know the core of this request is to have a shared SMS inbox where multiple people can send and receive SMS from the inbox. Our product teams are aware of this ask, but I do not have more information about if/when this segment of the ask is coming.

  3. Ability to add another user in ongoing RingCentral Video call

    10 votes
    Future Consideration  ·  6 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
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    An error occurred while saving the comment
    Justin commented  · 

    we just invested a lot of money in this and don't know why this would not be an option

  4. Increase Hud to 200 Users

    5 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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