← RingCentral Ideas

Settings and activity

8 results found

  1. generate a report to see individual user extensions who divert calls to call queue.

    1 vote
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Doroteo Valle shared this idea  · 

  2. Screen Pop Question for Dynamics integration

    7 votes
    Under Review  ·  2 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    Doroteo Valle commented  · 

    ...he screen pop in the current tab overrides what they are currently working on. We have implemented the integration between RingCentral and Dynamics 365, and it is working. Our user base has asked us if we can change the screen pop to open in a new tab, as if they are working on in a Dynamics screen and they receive an incoming call the screen pop in the current tab overrides what they are currently working on and they are losing work. I cannot see a setting that request the pop open in a new tab, are we able to do this, and if so can you point me in the direction of the setting where we change this?

  3. Ability to answer more than 1 call from a call queue.

    49 votes
    Under Review  ·  9 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?

  4. Force Log-out due to Inactivity

    25 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?

  5. CallerID Name in UK

    22 votes
    Under Review  ·  5 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?

  6. Firefox to be fully supported for RingCentral App

    10 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?

  7. Have an option always ring on RC app desktop to ring indefinitely

    3 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?

  8. Records to Show who listened to Call Recordings

    3 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?