Settings and activity

11 results found

1. Select Default User for Unassigned User Numbers

   14 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Brandon supported this idea  ·  Nov 21, 2025

2. Changing the Main Super Admin to another existing extension

   62 votes

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   Under Review  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Brandon supported this idea  ·  Sep 5, 2025

3. Enable MMS / RCS International - RCS / Domestic

   39 votes

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   Under Review  ·  14 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Brandon supported this idea  ·  Jul 30, 2025

4. Idle behavior shows users offline even though they are available and logged into RC.

   145 votes

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   Under Review  ·  20 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Brandon supported this idea  ·  May 21, 2025

5. Bulk Upload Devices

   30 votes

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   4 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Brandon supported this idea  ·  Apr 25, 2025

6. Sync RingCentral Desktop Application With RingCX

   298 votes

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   Planned  ·  25 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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   Brandon supported this idea  ·  Mar 18, 2025

7. Pop-up window for incoming calls

   22 votes

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   New  ·  8 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » Accessibility  ·  Delete…  ·  Admin →
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   Brandon supported this idea  ·  Mar 14, 2025
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   Brandon commented  ·  Mar 14, 2025  ·  Edit…  ·  Delete…

   I concur with the previous commentors. This would be very beneficial to the user experience.

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8. Transfer Directly to Voicemail Softkey - On Mitel 6940 Phones

   35 votes

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   Under Review  ·  5 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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   Brandon supported this idea  ·  Jan 7, 2025

9. System schedules accessible via Queues, channels, IVR

   24 votes

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   Future Consideration  ·  1 comment  ·  RingCentral Contact Center » Admin Portal  ·  Delete…  ·  Admin →
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   Brandon supported this idea  ·  May 13, 2024

10. Increasing Paging Only group to more than 25 devices

    98 votes

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    Under Review  ·  7 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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11. Call Queue Members able to access CQ voicemail

    14 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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