Transfer Directly to Voicemail Softkey - On Mitel 6940 Phones
Hi we have Mitel 6940 phones at our offices, running on the RingCentral platform. The Mitel 6940 phones seemingly have the capability to transfer calls directly to voicemail via a "VM" softkey that appears when transferring calls (see YouTube video: https://youtu.be/Dfccs5AnSNY). However, it does not show up for us. After discussing with our RingCentral representative, it seems that this feature is not enabled for these phones on the RingCentral platform. Would be great to have this feature available as it's heavily used in our environment.
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Eric commented
Come on Ring Central, you forced many of us to switch from Mitel to your platform, at least have the decency to enable most if not all of the Mitel phone features into your platform. One of the long list of things that no longer work on the phones now that we've switched to Ring Central.
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Bob commented
Critical for us as well!
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Brett commented
Please hurry and add this feature