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← RingCentral Ideas

Settings and activity

6 results found

  1. Allow multiple supervisors to monitor a call simultaneously

    54 votes

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    Under Review  ·  9 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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    Elisha commented  · 

    this is highly used in training and we need mulitple people to be able to listen in for this purpose.

    Elisha supported this idea  · 

  2. SMS forwarding settings

    52 votes

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    Future Consideration  ·  11 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Elisha commented  · 

    when an employee terminates I need the ability to forward texts to their manager. this could cause a loss in business on missed messages.

    Elisha supported this idea  · 

  3. Stop others from spoofing our number

    46 votes

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    Planned  ·  8 comments  ·  Phone & Messaging » Other  ·  Admin →
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  4. Sync Mobile RC app and Desktop app personal contacts

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » Contacts  ·  Admin →
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    Elisha shared this idea  · 

  5. DASHBOARD METRICS

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Elisha shared this idea  · 

  6. Differentiating Ring Tone for Incoming Calls

    113 votes

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    Planned  ·  22 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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