Settings and activity

13 results found

1. IVR Path reporting on standard Analytics

   34 votes

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   Future Consideration  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Audrey Garcia supported this idea  ·  Dec 5, 2025

2. IVR Reporting on options

   29 votes

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   Future Consideration  ·  5 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Audrey Garcia supported this idea  ·  Oct 10, 2025

3. Feature Request: Granular Call Monitoring Permissions for Agent Role

   27 votes

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   Under Review  ·  0 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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   Audrey Garcia supported this idea  ·  Oct 8, 2025

4. Have 911 call information on the Analytics page

   17 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Audrey Garcia supported this idea  ·  Sep 11, 2025

5. Sync Real-Time Dashboard Edits After Sharing

   39 votes

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   New  ·  0 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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   Audrey Garcia supported this idea  ·  Jul 25, 2025

6. Cost Centers built in RCX

   45 votes

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   Under Review  ·  0 comments  ·  RingCX » Other  ·  Delete…  ·  Admin →
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   Audrey Garcia shared this idea  ·  Jun 12, 2025

7. Automatically add new RingCentral numbers to TCR Campaign

   24 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Audrey Garcia supported this idea  ·  Mar 7, 2025

8. Search functionality to find number in TCR Campaigns

   21 votes

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   New  ·  0 comments  ·  Phone & Messaging » Accessibility  ·  Delete…  ·  Admin →
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   Audrey Garcia supported this idea  ·  Mar 7, 2025

9. Increase TCR Filters, to include sites and departments

   25 votes

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Audrey Garcia supported this idea  ·  Mar 7, 2025

10. Filter through SMS campaign numbers

    38 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Audrey Garcia supported this idea  ·  Mar 7, 2025

11. Business Analytics Dark Mode

    21 votes

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    3 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Audrey Garcia supported this idea  ·  Aug 28, 2024

12. Support for SSO across multiple Entra ID tenants.

    146 votes

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    Under Review  ·  14 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Audrey Garcia supported this idea  ·  Apr 19, 2024

13. Need ability to increase Monitoring Group limit of 100

    24 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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