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  1. External contacts in company directory

    25 votes

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    4 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Bill commented  · 

    As other mentioned, very early stages but cool that RC has implemented something!

    For RC engineers if you're reading this. In my previous system, from the admin console, we were able to build groups and have specific contacts under each group.

    From the enduser perspective, they'd have a tab for each group, but that may not make sense the RC app. I could see another tab on the contacts page that says something like "External Contacts" and having the ability to add groups or individual contacts there.

    I'd be happy to share screenshots of my previous system if any engineers wanted to reach out and get some input.

    Bill supported this idea  · 

  2. "Press 0 to speak with an Operator or route to voicemail if someone dials the direct number"

    7 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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