← RingCentral Ideas

Settings and activity

20 results found

  1. RingCX callback in queue

    8 votes
    New  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Alban supported this idea  · 

  2. Separate Off Hook mode/ permanent connection management options for inbound and dialer-campaigns calling

    29 votes
    Under Review  ·  1 comment  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Alban supported this idea  · 

  3. Google Calendar Appointment booking

    4 votes
    New  ·  0 comments  ·  RingSense & AI » AI Receptionist  ·  Admin →
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    Alban shared this idea  · 

  4. Spanish language support with AI Recptionist

    9 votes
    New  ·  0 comments  ·  RingSense & AI » AI Receptionist  ·  Admin →
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    Alban shared this idea  · 

  5. add calling function when in a chat

    7 votes
    New  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Alban shared this idea  · 

  6. Searchable Call Tags in RingSense

    5 votes
    New  ·  0 comments  ·  RingSense & AI » RingSense  ·  Admin →
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    Alban supported this idea  · 

  7. RingEX PCI Compliance

    19 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
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    Alban supported this idea  · 

  8. Ingest more recordings (internal meeting and previously recorded meetings)

    3 votes
    New  ·  1 comment  ·  RingSense & AI » RingSense  ·  Admin →
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    Alban shared this idea  · 

  9. RingSense should allow temporary filter in My Calls Dashboard

    2 votes
    New  ·  0 comments  ·  RingSense & AI » AI Assistant  ·  Admin →
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    Alban shared this idea  · 

  10. Filler words: Show the number of times filler words were said

    3 votes
    0 comments  ·  RingSense & AI » AI Assistant  ·  Admin →
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    Alban shared this idea  · 

  11. RingCX Queue Event- Alarm Notification "send to device"

    8 votes
    New  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Alban supported this idea  · 

  12. Integration with Neat frame for Telehealth/Scheduling use cases

    1 vote
    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Admin →
    How important is this to you?
    Alban shared this idea  · 

  13. DMS integration for the Automotive business

    2 votes
    Future Consideration  ·  1 comment  ·  Developer Platform, APIs, & Integrations » APIs  ·  Admin →
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    Alban shared this idea  · 

  14. Messaging interconnection between MS teams and MVP

    6 votes
    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Admin →
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    Alban shared this idea  · 

  15. RingSense: More insight for Manager - Coaching progress per employee & Alert when issues come back

    6 votes
    Needs More Information  ·  0 comments  ·  RingSense & AI » RingSense  ·  Admin →
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    Alban shared this idea  · 

  16. Add @mention into RingSense for feedback/Comment

    14 votes
    Future Consideration  ·  0 comments  ·  RingSense & AI » RingSense  ·  Admin →
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    Alban shared this idea  · 

  17. Adding Custom Notifications within RingSense

    21 votes
    0 comments  ·  RingSense & AI » RingSense  ·  Admin →
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    Alban shared this idea  · 

  18. Ability to support multiple instances of a CRM/CRMs for one customer

    15 votes
    Planned  ·  0 comments  ·  RingSense & AI » RingSense  ·  Admin →
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    Alban shared this idea  · 

  19. RingSense Dashboard based landing page to drive adoption and insight

    59 votes
    Planned  ·  0 comments  ·  RingSense & AI » RingSense  ·  Admin →
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    Alban shared this idea  · 

  20. RingSense: Anonymize some of the call/meetings recorded to be shared as a training

    10 votes
    1 comment  ·  RingSense & AI » RingSense  ·  Admin →
    How important is this to you?
    Alban shared this idea  ·