Settings and activity

16 results found

1. add calling function when in a chat

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   7 votes

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   New  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Delete…  ·  Admin →
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   Alban shared this idea  ·  Dec 4, 2024

2. Searchable Call Tags in RingSense

   5 votes

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   New  ·  0 comments  ·  RingSense & AI » RingSense  ·  Delete…  ·  Admin →
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   Alban supported this idea  ·  Nov 8, 2024

3. RingEX PCI Compliance

   19 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Alban supported this idea  ·  Aug 12, 2024

4. Ingest more recordings (internal meeting and previously recorded meetings)

   3 votes

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   New  ·  1 comment  ·  RingSense & AI » RingSense  ·  Delete…  ·  Admin →
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   Alban shared this idea  ·  Jul 26, 2024

5. RingSense should allow temporary filter in My Calls Dashboard

   2 votes

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   New  ·  0 comments  ·  RingSense & AI » AI Assistant  ·  Delete…  ·  Admin →
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   Alban shared this idea  ·  Jul 1, 2024

6. Filler words: Show the number of times filler words were said

   3 votes

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   0 comments  ·  RingSense & AI » AI Assistant  ·  Delete…  ·  Admin →
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   Alban shared this idea  ·  May 21, 2024

7. RingCX Queue Event- Alarm Notification "send to device"

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   6 votes

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   New  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Delete…  ·  Admin →
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   Alban supported this idea  ·  Apr 16, 2024

8. Integration with Neat frame for Telehealth/Scheduling use cases

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   Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Delete…  ·  Admin →
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   Alban shared this idea  ·  Jul 26, 2023

9. DMS integration for the Automotive business

   2 votes

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   Future Consideration  ·  1 comment  ·  Developer Platform, APIs, & Integrations » APIs  ·  Delete…  ·  Admin →
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   Alban shared this idea  ·  May 16, 2023

10. Messaging interconnection between MS teams and MVP

    5 votes

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Delete…  ·  Admin →
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    Alban shared this idea  ·  May 16, 2023

11. RingSense: More insight for Manager - Coaching progress per employee & Alert when issues come back

    5 votes

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    Needs More Information  ·  0 comments  ·  RingSense & AI » RingSense  ·  Delete…  ·  Admin →
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    Alban shared this idea  ·  Sep 20, 2023

12. Ability to support multiple instances of a CRM/CRMs for one customer

    14 votes

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    Planned  ·  0 comments  ·  RingSense & AI » RingSense  ·  Delete…  ·  Admin →
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    Alban shared this idea  ·  Jan 18, 2024

13. Adding Custom Notifications within RingSense

    20 votes

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    0 comments  ·  RingSense & AI » RingSense  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminEugene (Senior Director, Product Management, RingCentral) responded

    Daily/weekly/monthly email notifications can be configured for a saved view that a user creates on the Calls page.

    Alban shared this idea  ·  Nov 29, 2023

14. Add @mention into RingSense for feedback/Comment

    13 votes

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    Future Consideration  ·  0 comments  ·  RingSense & AI » RingSense  ·  Delete…  ·  Admin →
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    Alban shared this idea  ·  Nov 29, 2023

15. RingSense Dashboard based landing page to drive adoption and insight

    54 votes

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    Planned  ·  0 comments  ·  RingSense & AI » RingSense  ·  Delete…  ·  Admin →
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    Alban shared this idea  ·  Nov 29, 2023

16. RingSense: Anonymize some of the call/meetings recorded to be shared as a training

    10 votes

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    1 comment  ·  RingSense & AI » RingSense  ·  Delete…  ·  Admin →
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    Alban shared this idea  ·  Mar 4, 2024