Settings and activity

13 results found

1. Receive Fax in Multiple RC App Users

   8 votes

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   New  ·  5 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Mark Anthony Austria shared this idea  ·  Sep 10, 2025

2. Working State Timeout

   2 votes

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   New  ·  0 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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   Mark Anthony Austria shared this idea  ·  Sep 3, 2025

3. multiple sms recipients for call ques

   4 votes

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   New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Mark Anthony Austria supported this idea  ·  Sep 3, 2025

4. Sync RingCentral App status with RingCX SPOG status

   6 votes

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   New  ·  0 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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   Mark Anthony Austria shared this idea  ·  Aug 27, 2025

5. Adding Users with phone numbers

   1 vote

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Edit…  ·  Delete…  ·  Admin →
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   Mark Anthony Austria shared this idea  ·  Jun 16, 2025

6. 2 ATA with 1 phone number

   2 votes

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   New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Mark Anthony Austria shared this idea  ·  Apr 17, 2025

7. Email 2FA Capabilities

   2 votes

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   New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Mark Anthony Austria shared this idea  ·  Apr 8, 2025

8. RingCX Digital Inbox Restricted to Roles

   6 votes

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   Under Review  ·  1 comment  ·  RingCX » Digital experience  ·  Delete…  ·  Admin →
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   Mark Anthony Austria shared this idea  ·  Nov 19, 2024

9. Mask inbound caller ID

   10 votes

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   1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Mark Anthony Austria supported this idea  ·  Oct 15, 2024

10. Mobile app as endpoint of RingCX

    25 votes

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    Under Review  ·  3 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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    Mark Anthony Austria shared this idea  ·  Sep 18, 2024

11. Allow the 'RingCentral App' for Android/iPhone to work as an endpoint (agent leg) in Contact Center

    6 votes

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    Future Consideration  ·  0 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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    Mark Anthony Austria supported this idea  ·  Sep 10, 2024

12. Outbound Caller ID Drop-down Alphabetical

    17 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Mark Anthony Austria supported this idea  ·  May 22, 2024

13. Pre-recorded message to leave customers when calling out!

    31 votes

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    Under Review  ·  6 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Not at all You must login first! Important You must login first! Critical You must login first!

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    Mark Anthony Austria supported this idea  ·  Mar 25, 2024
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    Mark Anthony Austria commented  ·  Mar 25, 2024  ·  Edit…  ·  Delete…

    Wants to have a pre-recorded audio when they do outbound calling.

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