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← RingCentral Ideas

Settings and activity

32 results found

  1. Working State Timeout

    2 votes

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    Under Review  ·  0 comments  ·  RingCX » Agent & supervisor experience  ·  Admin →
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    Mark Anthony shared this idea  · 

  2. multiple sms recipients for call ques

    6 votes

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    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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    Mark Anthony supported this idea  · 

  3. Sync RingCentral App status with RingCX SPOG status

    9 votes

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    Future Consideration  ·  2 comments  ·  RingCX » Agent & supervisor experience  ·  Admin →
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    Mark Anthony shared this idea  · 

  4. Adding Users with phone numbers

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Mark Anthony shared this idea  · 

  5. 2 ATA with 1 phone number

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Admin →
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    Mark Anthony shared this idea  · 

  6. Email 2FA Capabilities

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Mark Anthony shared this idea  · 

  7. RingCX Digital Inbox Restricted to Roles

    6 votes

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    Under Review  ·  1 comment  ·  RingCX » Digital experience  ·  Admin →
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    Mark Anthony shared this idea  · 

  8. Mask inbound caller ID

    12 votes

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    1 comment  ·  Phone & Messaging » Application  ·  Admin →
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    Mark Anthony supported this idea  · 

  9. Mobile app as endpoint of RingCX

    43 votes

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    Planned  ·  5 comments  ·  RingCX » Agent & supervisor experience  ·  Admin →
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    Mark Anthony shared this idea  · 

  10. Allow the 'RingCentral App' for Android/iPhone to work as an endpoint (agent leg) in Contact Center

    7 votes

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    Future Consideration  ·  0 comments  ·  RingCentral Contact Center » Other  ·  Admin →
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    Mark Anthony supported this idea  · 

  11. Outbound Caller ID Drop-down Alphabetical

    22 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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    Mark Anthony supported this idea  · 

  12. Pre-recorded message to leave customers when calling out!

    37 votes

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    Under Review  ·  7 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Mark Anthony supported this idea  · 
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    Mark Anthony commented  · 

    Wants to have a pre-recorded audio when they do outbound calling.

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