Settings and activity

18 results found

1. Add BYOD as filter for deskphones

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   Ericka shared this idea  ·  Mar 3, 2025

2. Button for callers to stop hold music

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   Ericka commented  ·  Feb 28, 2025  ·  Edit…  ·  Delete…

   Please send an update to these emails once applied: pmirville@simpay.net, itsupport@simpay.net

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   Ericka shared this idea  ·  Feb 28, 2025

3. Call Queue - Remote Member Management

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   Ericka shared this idea  ·  Feb 19, 2025

4. RingCX Notification Status Alert

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   Ericka shared this idea  ·  Feb 12, 2025

5. RingCX External Alert for agent status (i.e. exceeded lunch break)

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   Ericka supported this idea  ·  Feb 11, 2025

6. Service Status Notification Tester

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   Ericka supported this idea  ·  Feb 10, 2025

7. RingCX Dashboard Overview

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   Ericka shared this idea  ·  Jan 9, 2025

8. RingCX Agent(s) capability to disable recording when they are speaking to their Supervisor

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   Ericka shared this idea  ·  Jan 6, 2025

9. Disable Overall AI Assistant

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   Ericka shared this idea  ·  Dec 27, 2024

10. Remove Log-in Limit for RingCentral Phone app

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    New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Developer Platform  ·  Edit…  ·  Delete…  ·  Admin →
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    Ericka shared this idea  ·  Nov 7, 2024

11. Add the preferred area code numbers instead of having it replaced by an existing phone number

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    Ericka shared this idea  ·  Oct 25, 2024

12. Pre-assigned Secure Code

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    New  ·  0 comments  ·  Contact Center & RingCX » Accessibility  ·  Edit…  ·  Delete…  ·  Admin →
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    Ericka shared this idea  ·  Oct 17, 2024

13. Agent Analytics: Log Agent Queue Uptime

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    Ericka supported this idea  ·  Aug 15, 2024

14. Live Queue Agent Monitoring

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    Under Review  ·  1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Ericka supported this idea  ·  Aug 15, 2024

15. Agent State Log in Analytics Live Report

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    Under Review  ·  1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Ericka supported this idea  ·  Aug 15, 2024

16. To add multiple devices on ring settings on user extension to ring at once

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    Ericka supported this idea  ·  Aug 15, 2024

17. Ringtone and notification source on RingCentral for Salesforce

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    Ericka shared this idea  ·  Aug 7, 2024

18. Outbound Caller ID Drop-down Alphabetical

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Ericka supported this idea  ·  May 23, 2024