Settings and activity

63 results found

1. Option to have announcement in the Main Site

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Edit…  ·  Delete…  ·  Admin →
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   Ericka shared this idea  ·  Jun 18, 2026

2. Additional Instructions/Guides on Admin Portal

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   New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Accessibility  ·  Edit…  ·  Delete…  ·  Admin →
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   Ericka shared this idea  ·  Jun 18, 2026

3. Retrieve Report from the system was established up to the current date

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   New  ·  0 comments  ·  Analytics & Reporting » Live Reports  ·  Edit…  ·  Delete…  ·  Admin →
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   Ericka shared this idea  ·  Jun 15, 2026

4. Do not shorten the URL in every email sent to the users/admins

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Edit…  ·  Delete…  ·  Admin →
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   Ericka shared this idea  ·  Jun 15, 2026

5. User IVR Direct Number as Outbound Caller ID (CNAM) for all users

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   New  ·  0 comments  ·  Phone & Messaging » IVR and call handling  ·  Edit…  ·  Delete…  ·  Admin →
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   Ericka shared this idea  ·  May 29, 2026

6. App Speed and Efficiency

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Ericka shared this idea  ·  May 15, 2026

7. Pop-up: "How was your app experience?" shouldn't be persistent on asking the users' experience

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Edit…  ·  Delete…  ·  Admin →
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   Ericka shared this idea  ·  Apr 15, 2026

8. Lowering the computer memory for the RingCentral Desktop App

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   Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Ericka commented  ·  Apr 14, 2026  ·  Edit…  ·  Delete…

   Please add this as well, "Adjust your app so that it does not take up so much bandwidth. That slows down my computer."

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9. RingCentral Zscaler

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   New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Edit…  ·  Delete…  ·  Admin →
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   Ericka shared this idea  ·  Apr 9, 2026

10. Block User in RingCentral App

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    New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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    Ericka shared this idea  ·  Mar 30, 2026

11. Allow only specific phone numbers to call in Calling Rates instead of enabling the prefix

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    New  ·  0 comments  ·  Phone & Messaging » Accessibility  ·  Edit…  ·  Delete…  ·  Admin →
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    Ericka shared this idea  ·  Mar 5, 2026

12. Real-Time Dashboard Refresh

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    New  ·  1 comment  ·  RingCX » Realtime & historical analytics  ·  Delete…  ·  Admin →
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    Ericka shared this idea  ·  Feb 20, 2026

13. Add Text Option

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    New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Edit…  ·  Delete…  ·  Admin →
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    Ericka shared this idea  ·  Jan 13, 2026

14. Ability to copy phone number to clipboard in RingCentral Contacts

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Edit…  ·  Delete…  ·  Admin →
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    Ericka shared this idea  ·  Jan 5, 2026

15. Control CNAM of Caller

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    Under Review  ·  2 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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    Ericka shared this idea  ·  Sep 30, 2025

16. Access RingCX Voicemails in the RingCentral Chrome Extension

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    Under Review  ·  0 comments  ·  RingCX » Integrations & APIs  ·  Delete…  ·  Admin →
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    Ericka supported this idea  ·  Sep 11, 2025

17. Removing an agent from agent group

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    New  ·  0 comments  ·  RingCX » Admin experience  ·  Delete…  ·  Admin →
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    Ericka supported this idea  ·  Sep 8, 2025

18. Use SSO in combination with Multi-Factor Authentication

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    New  ·  0 comments  ·  Phone & Messaging » Accessibility  ·  Delete…  ·  Admin →
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    Ericka shared this idea  ·  Aug 29, 2025

19. Option to check who accessed the call recording

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    New  ·  0 comments  ·  Analytics & Reporting » Accessibility  ·  Edit…  ·  Delete…  ·  Admin →
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    Ericka shared this idea  ·  Aug 28, 2025

20. RingCX Voicemail Access in Call Logs

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    New  ·  0 comments  ·  RingCX » Admin experience  ·  Delete…  ·  Admin →
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    Ericka shared this idea  ·  Aug 25, 2025