← RingCentral Ideas Settings and activity 4 results found To develop a report that monitors the standard metrics for manually handled digital interactions. 2 votes Vote Vote Vote We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Vote We’ll send you updates on this idea New · 0 comments · Analytics & Reporting » Live Reports · Delete… · Admin → How important is this to you? Not at all You must login first! Important You must login first! Critical You must login first! We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Submit Rating Shirley shared this idea · Oct 7, 2025 Ability to limit SMS channel selection when creating an outbound SMS message 24 votes Vote Vote Vote We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Vote We’ll send you updates on this idea Future Consideration · 2 comments · RingCX » Digital experience · Delete… · Admin → How important is this to you? Not at all You must login first! Important You must login first! Critical You must login first! We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Submit Rating Shirley supported this idea · Apr 18, 2025 Position in Queue, Estimated wait time, and Call queue caller call back feature 223 votes Vote Vote Vote We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Vote We’ll send you updates on this idea Future Consideration · 38 comments · Phone & Messaging » Call Queues · Delete… · Admin → How important is this to you? Not at all You must login first! Important You must login first! Critical You must login first! We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Submit Rating Shirley supported this idea · Mar 4, 2025 Callback Queue Languages 8 votes Vote Vote Vote We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Vote We’ll send you updates on this idea Future Consideration · 2 comments · RingCX » Interaction routing, workflow & queuing · Delete… · Admin → How important is this to you? Not at all You must login first! Important You must login first! Critical You must login first! We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Submit Rating Shirley supported this idea · Sep 12, 2024