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← RingCentral Ideas

Settings and activity

5 results found

  1. Super admin can get an access on meeting recording hosted by other users/ extension

    7 votes

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    2 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Katie commented  · 

    I used to be able to do this on the admin portal, but just in the last week or so it seems to have disabled.

  2. Enable a true DND presence sync

    171 votes

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    19 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

    Hi all, there's a DND Sync on hardphone toggle that may need to be enabled for your account if presence sync is not working as expected. Please contact support for assistance in getting this enabled on your account!

    Katie supported this idea  · 

  3. DND - Presence Key Notification

    36 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Katie supported this idea  · 

  4. Include contents of SMS/MMS on the Logs

    145 votes

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    Under Review  ·  20 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Katie commented  · 

    Agree with what @MABC commented below. SMS transcripts are required when we do investigations.

    Katie supported this idea  · 

  5. Export message data in a readable format like a conversation in the app

    34 votes

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    1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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