Settings and activity

5 results found

1. Super admin can get an access on meeting recording hosted by other users/ extension

   7 votes

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   2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Katie commented  ·  Oct 24, 2024  ·  Edit…  ·  Delete…

   I used to be able to do this on the admin portal, but just in the last week or so it seems to have disabled.

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2. Enable a true DND presence sync

   169 votes

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   19 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   Hi all, there's a DND Sync on hardphone toggle that may need to be enabled for your account if presence sync is not working as expected. Please contact support for assistance in getting this enabled on your account!

   Katie supported this idea  ·  May 22, 2024

3. DND - Presence Key Notification

   35 votes

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   Under Review  ·  4 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Katie supported this idea  ·  May 22, 2024

4. Include contents of SMS/MMS on the Logs

   144 votes

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   Under Review  ·  20 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Katie commented  ·  May 22, 2024  ·  Edit…  ·  Delete…

   Agree with what @MABC commented below. SMS transcripts are required when we do investigations.

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   Katie supported this idea  ·  May 22, 2024

5. Export message data in a readable format like a conversation in the app

   33 votes

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   1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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