← RingCentral Ideas

Settings and activity

5 results found

  1. Super admin can get an access on meeting recording hosted by other users/ extension

    5 votes
    2 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    Katie commented  · 

    I used to be able to do this on the admin portal, but just in the last week or so it seems to have disabled.

  2. Enable a true DND presence sync

    166 votes
    17 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

    Hi all, there's a DND Sync on hardphone toggle that may need to be enabled for your account if presence sync is not working as expected. Please contact support for assistance in getting this enabled on your account!

    Katie supported this idea  · 

  3. DND - Presence Key Notification

    30 votes
    Under Review  ·  3 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Katie supported this idea  · 

  4. Download SMS content

    76 votes
    Under Review  ·  7 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    Katie commented  · 

    Agree with what @MABC commented below. SMS transcripts are required when we do investigations.

    Katie supported this idea  · 

  5. Export message data in a readable format like a conversation in the app

    19 votes
    1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?