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← RingCentral Ideas

Settings and activity

24 results found

  1. whisper that announces what number the customer dialled

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Angelie shared this idea  · 

  2. Auto Reply Ability for User's SMS with Specific Information

    7 votes

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    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Angelie supported this idea  · 

  3. play greeting before forwarding to the external number

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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    Angelie shared this idea  · 

  4. pre defined announcement when user extension is receiving heavy volume of calls like what call queue has

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Angelie shared this idea  · 

  5. remove invited contacts under company contact list

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » Contacts  ·  Admin →
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    Angelie shared this idea  · 

  6. route the call to autoreceptionist if no one answers

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » IVR and call handling  ·  Admin →
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    Angelie shared this idea  · 

  7. report that will show whenever the queue member is available or on DND aside from audit trail

    2 votes

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    New  ·  1 comment  ·  Analytics & Reporting » Other  ·  Admin →
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    Angelie shared this idea  · 

  8. disable notifications when logged out on the mobile app

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Angelie shared this idea  · 

  9. prerecorded paging announcement on a set time

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Angelie shared this idea  · 

  10. 2 conditions under if no one answers

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Angelie shared this idea  · 

  11. delete/remove their ringcentral number for those who saved it on their phone/contacts already

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » Contacts  ·  Admin →
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    Angelie shared this idea  · 

  12. change personal meeting name to board/business meeting

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Angelie shared this idea  · 

  13. To be on available status in the queue without logging in to the app/deskphone so we can forward the call to the external number

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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    Angelie shared this idea  · 

  14. Call Routing based on geographic location of incoming caller

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Angelie supported this idea  · 

  15. SMS Logs Filter by Department

    4 votes

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    1 comment  ·  RingCentral Contact Center » Admin Portal  ·  Admin →
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    Angelie commented  · 

    AGREE

  16. Limit Repeating Text Messages

    5 votes

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    New  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Angelie supported this idea  · 

  17. Ability to create sms group name

    9 votes

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    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Angelie supported this idea  · 

  18. Utilize Rc numbers for whats app business

    19 votes

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    7 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Angelie supported this idea  · 

  19. add HUD feature to apple iphone app.

    119 votes

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    Under Review  ·  24 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Angelie supported this idea  · 

  20. voicemail and text message notification for customers who failed to answer the call

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Angelie shared this idea  · 
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