← RingCentral Ideas

Settings and activity

7 results found

  1. User VM Zero Dial

    3 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
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    Wendy commented  · 

    We would like to offer the caller the option of pressing "X" to be forwarded to a colleague who can assist during the absence of the user. Pressing 0 to return to the receptionist would be better than nothing if the option to be transferred direct is not possible.

    Wendy supported this idea  · 

  2. Ring Central app connection to vehicle audio

    2 votes
    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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    Wendy shared this idea  · 

  3. Activity Logs capture - RingCentral Desktop/Mobile App

    13 votes
    0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Wendy supported this idea  · 

  4. Call Queue - "Allow members to change their queue status"

    26 votes
    5 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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    Wendy supported this idea  · 

  5. Turn off DND from Online account admin portal

    11 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Wendy supported this idea  · 

  6. Idle behavior shows users offline even though they are available and logged into RC.

    121 votes
    Under Review  ·  19 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Wendy commented  · 

    100% agreement. This issue was originally posted over two years ago. Is there an update on when it might get resolved?

    Wendy supported this idea  · 

  7. Custom Role Warning

    2 votes
    1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Wendy commented  · 

    Assigning a delegate to a user automatically gives them access to change settings for all users without any indication to the admin. I recommend that a user should be able to identify a delegate without the ability to change all other user settings, but AT LEAST, give me a heads-up on the ramifications / dependencies of what happen when I make the change.

    Wendy supported this idea  ·