Settings and activity
5 results found
-
135 votes
An error occurred while saving the comment 
Jump Smile
supported this idea
·
-
137 votesJump Smile
supported this idea
·
-
383 votesPlanned ·
AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
responded
Updated 9/8/23: This has been moved to Q1 2024Hi everyone, this is planned as a two parter: coming in December 2022, users will be able to select which number their outbound texts are sent through in settings. Coming later in 2023, users will be able to select their outbound number in the separate messaging window (not just in settings). This only addresses outbound caller ID. If you would like to see a more shared inbox group texting option, please vote for these ideas: Add a text message queue similar to the call queueTexts should go to multiple usersJump Smile
supported this idea
·
-
801 votesPlanned ·AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
responded
Good news everyone! Our Product team is working on a new Shared SMS product that will be available to RingEX customers for private beta testing in September and are ready to begin waitlisting customers who are interested today!
To join the waitlist and learn more about this private beta program, please email us at ideas@ringcentral.com and let us know you are interested in our Shared SMS beta. Our Product team will follow up shortly after.
Thank you!
Jump Smile
supported this idea
·
-
211 votesPlanned ·AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
responded
Hi everyone, this is planned. It is coming with new call service features in Summer 2024!
An error occurred while saving the comment Jump Smile
commented
When we are in a meeting, we of course do not want interruption and calls should not have pop up, but we would want to see who's calling in on my phone!
Jump Smile
supported this idea
·
This is definitely a requirement for all business accounts. It is rather shocking it is not a feature for so long given it's trying to claim HIPAA compliance. Even if backend data warehousing is a concern, we can see all the SMS messages on the UX interface. An intern programmer can code it to allow us to download that within a few days, even with QA approval process, at most a few months to roll out.