Settings and activity

60 results found

1. Live report access for users that is not a Super Admin

   13 votes

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   2 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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   JULIE supported this idea  ·  Jul 10, 2024

2. Report on users time in queue

   10 votes

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   Under Review  ·  1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   JULIE supported this idea  ·  Jul 10, 2024

3. create a Conference Bridge Report

   2 votes

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   Needs More Information  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   JULIE supported this idea  ·  Jul 10, 2024

4. Add physical addresses to reports as a tab

   12 votes

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   1 comment  ·  Analytics & Reporting » Accessibility  ·  Delete…  ·  Admin →
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   JULIE supported this idea  ·  Jul 10, 2024

5. Analytics Report view on RingCentral App

   3 votes

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   Under Review  ·  1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   JULIE supported this idea  ·  Jul 10, 2024

6. Separate Filter in Performance Report for Internal outbound call and External outbound calls

   5 votes

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   1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   JULIE supported this idea  ·  Jul 10, 2024

7. Adding a "country" filter in analytics portal

   18 votes

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   New  ·  5 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   JULIE supported this idea  ·  Jul 10, 2024

8. International Calls Report please

   14 votes

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   Under Review  ·  2 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   JULIE supported this idea  ·  Jul 10, 2024

9. Performance Report Attendees Filter

   4 votes

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   0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   JULIE supported this idea  ·  Jul 10, 2024

10. Hourly data in performance report

    3 votes

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    0 comments  ·  Analytics & Reporting » Subscriptions  ·  Delete…  ·  Admin →
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    JULIE supported this idea  ·  Jul 10, 2024

11. Report Subscription Customization

    3 votes

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    1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    JULIE supported this idea  ·  Jul 10, 2024

12. View individual responses in calibration report

    2 votes

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    1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    JULIE supported this idea  ·  Jul 10, 2024

13. Super Admin should be able to access voicemail recordings using the Call log report

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    3 votes

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    0 comments  ·  Analytics & Reporting » Accessibility  ·  Delete…  ·  Admin →
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    JULIE supported this idea  ·  Jul 10, 2024

14. Call Report for Dropped Calls

    5 votes

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    Needs More Information  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    JULIE supported this idea  ·  Jul 10, 2024

15. Performance report align with user call logs

    30 votes

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    New  ·  3 comments  ·  Analytics & Reporting » Adoption & Usage  ·  Delete…  ·  Admin →
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    JULIE supported this idea  ·  Jul 10, 2024

16. Call Logs Reports Account Identifier

    7 votes

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    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    JULIE supported this idea  ·  Jul 10, 2024

17. More information on abandoned calls within live reports

    17 votes

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    1 comment  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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    JULIE supported this idea  ·  Jul 10, 2024

18. Ability to generate report that tracks an agents status throughout the day, like when they're available/not available/ on DND etc

    485 votes

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    Future Consideration  ·  72 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    JULIE supported this idea  ·  Jul 10, 2024

19. Performance Report Refused/Abandoned Calls

    4 votes

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    Implemented  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    JULIE supported this idea  ·  Jul 10, 2024

20. Call Report that will show reason it was declined

    7 votes

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    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    JULIE supported this idea  ·  Jul 10, 2024