Settings and activity

12 results found

1. allow administrators to edit all live report, public and private

   17 votes

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   3 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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   Alex supported this idea  ·  Jul 9, 2025

2. Report that shows voicemails and missed calls

   18 votes

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   1 comment  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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   Alex supported this idea  ·  Jul 9, 2025

3. More information on abandoned calls within live reports

   19 votes

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   1 comment  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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   Alex supported this idea  ·  Jul 9, 2025

4. Call Volume Live Dashboard

   19 votes

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   New  ·  0 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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   Alex supported this idea  ·  Jul 9, 2025

5. Abandoned Call Tracking Feature

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   55 votes

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   6 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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   Alex supported this idea  ·  Jul 9, 2025

6. Analytics - Call recordings for Non-RingCX users

   5 votes

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   New  ·  2 comments  ·  RingCX » Call & screen recording  ·  Delete…  ·  Admin →
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   Alex supported this idea  ·  Jul 9, 2025

7. I would like to be able to see the total time a user is toggled on to accept calls

   71 votes

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   New  ·  3 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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   Alex supported this idea  ·  Jul 9, 2025

8. Ability to Change Time Format in RingCX CSV Reports from Seconds to HH:MM:S

   14 votes

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   New  ·  4 comments  ·  RingCX » Realtime & historical analytics  ·  Delete…  ·  Admin →
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   Alex supported this idea  ·  Jul 9, 2025

9. Calculate Ring Time, Hold Time, Live Talk Time from Call Log data

   15 votes

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   New  ·  0 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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   Alex supported this idea  ·  Jul 9, 2025

10. Generate analytics reports showing detailed call queue report

    48 votes

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    New  ·  6 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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    Alex supported this idea  ·  Jul 9, 2025

11. Call should not be detected as missed if it was answered elsewhere

    65 votes

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    New  ·  3 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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    Alex supported this idea  ·  Jul 9, 2025

12. Enhanced Queue Reporting Metrics in RingEX

    2 votes

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    New  ·  1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Alex shared this idea  ·  Jul 9, 2025