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Settings and activity

12 results found

  1. allow administrators to edit all live report, public and private

    15 votes

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    3 comments  ·  Analytics & Reporting » Live Reports  ·  Admin →
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    Alex supported this idea  · 

  2. Report that shows voicemails and missed calls

    17 votes

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    1 comment  ·  Analytics & Reporting » Live Reports  ·  Admin →
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  3. More information on abandoned calls within live reports

    19 votes

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    1 comment  ·  Analytics & Reporting » Live Reports  ·  Admin →
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  4. Call Volume Live Dashboard

    17 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Live Reports  ·  Admin →
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  5. Abandoned Call Tracking Feature

    52 votes

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    6 comments  ·  Analytics & Reporting » Live Reports  ·  Admin →
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  6. Analytics - Call recordings for Non-RingCX users

    4 votes

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    New  ·  2 comments  ·  RingCX » Call & screen recording  ·  Admin →
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  7. I would like to be able to see the total time a user is toggled on to accept calls

    68 votes

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    New  ·  3 comments  ·  Analytics & Reporting » Live Reports  ·  Admin →
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  8. Ability to Change Time Format in RingCX CSV Reports from Seconds to HH:MM:S

    13 votes

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    New  ·  4 comments  ·  RingCX » Realtime & historical analytics  ·  Admin →
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  9. Calculate Ring Time, Hold Time, Live Talk Time from Call Log data

    14 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Live Reports  ·  Admin →
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  10. Generate analytics reports showing detailed call queue report

    38 votes

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    New  ·  5 comments  ·  Analytics & Reporting » Live Reports  ·  Admin →
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  11. Call should not be detected as missed if it was answered elsewhere

    62 votes

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    New  ·  3 comments  ·  Analytics & Reporting » Live Reports  ·  Admin →
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  12. Enhanced Queue Reporting Metrics in RingEX

    1 vote

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    New  ·  1 comment  ·  Analytics & Reporting » Other  ·  Admin →
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    Alex shared this idea  ·