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← RingCentral Ideas

Settings and activity

9 results found

  1. Option to remove main company number for outbound caller ID settings

    46 votes

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    Under Review  ·  7 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Mary Jo supported this idea  · 

  2. Super Admin Can View any Message/FAX/Voicemail

    72 votes

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    Under Review  ·  14 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Mary Jo supported this idea  · 

  3. Access to everyone's voicemails by clicking on there extension without a password as Super admin!

    83 votes

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    Under Review  ·  15 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Mary Jo supported this idea  · 

  4. Adjust how missed calls are categorized for group calls

    484 votes

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    61 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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    Mary Jo supported this idea  · 

  5. Missed Call behavior in Call Queues using Simultaneous Ring

    9 votes

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    New  ·  1 comment  ·  Phone & Messaging » Call Queues  ·  Admin →
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    Mary Jo supported this idea  · 

  6. Give option to turn off notifications for adding members to a call queue.

    12 votes

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    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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    Mary Jo supported this idea  · 

  7. When cold transferring the call to Call Queue, show caller ID of original caller, not person who forwarded the call

    72 votes

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    New  ·  6 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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    Mary Jo supported this idea  · 

  8. Decouple "International Calling" and "Domestic Calls" in Custom Roles

    10 votes

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    New  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Mary Jo commented  · 

    We added international dialing to a role that is used by most users on the Ring Central platform for our business and placed a test call. Then unchecked the international dialing and didn't notice that it also unchecked the domestic dialing. This caused an outage to our business without us knowing. If they can be independently toggled on, they should also be independently toggled off.

    Mary Jo supported this idea  · 

  9. Longest Idle Call Queue Fix

    62 votes

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    Under Review  ·  9 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Mary Jo supported this idea  ·