Settings and activity

8 results found

1. Block all External Incoming Calls

   37 votes

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   New  ·  5 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Steven commented  ·  Oct 29, 2026  ·  Edit…  ·  Delete…

   Having outside callers w/ the ability to reach our paging extension is silly without proper external call blocking.

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   Steven supported this idea  ·  Oct 29, 2026

2. Ability to **respond** to short code SMS messages.

   198 votes

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   Under Review  ·  37 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Steven commented  ·  Oct 22, 2026  ·  Edit…  ·  Delete…

   Needed for banking fraud messages/approvals

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   Steven supported this idea  ·  Oct 22, 2026

3. Two-Factor Authentication (2FA)

   12 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Steven supported this idea  ·  Jan 21, 2026

4. Ability to dial out while there is an incoming call

   99 votes

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   Under Review  ·  20 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Steven supported this idea  ·  Sep 24, 2025

5. When cold transferring the call to Call Queue, show caller ID of original caller, not person who forwarded the call

   80 votes

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   New  ·  6 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Steven supported this idea  ·  Sep 24, 2025

6. Reduce the loading time for RC embedded app in Microsoft Teams

   28 votes

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   New  ·  2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Steven supported this idea  ·  Sep 24, 2025

7. Checking the IP address associated with the IP Phone under the Admin Portal

   52 votes

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   Under Review  ·  15 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Steven supported this idea  ·  Sep 24, 2025

8. Export Call Queues with all Call Queue details - Reports Feature

   30 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Steven supported this idea  ·  Nov 21, 2024