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4 results found

  1. caller id info in the call queue pick up member is not showing

    7 votes

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    2 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Admin →
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    Tammy commented  · 

    Several members of Call Pick up have asked to see incoming caller ID, which makes sense in our business which is very old school customer experience. We upvote a YES to this feature. We can see who is calling once we retrieve the call only. Thanks!

  2. Allow 911 Alert Recipients to Listen to 911 Call

    10 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  3. Allow 911 notification email/SMS recipients to be specified by location

    49 votes

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    Planned  ·  19 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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    Tammy supported this idea  · 
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    Tammy commented  · 

    It is crucial for us to send e911 notifications to specific emails per SITE, as we are in different cities, states, and countries. When can we set up RingCentral Emergency Calling 911 notifications per SITE?

  4. Disable Overall AI Assistant

    27 votes

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    New  ·  8 comments  ·  Phone & Messaging » Accessibility  ·  Admin →
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