← RingCentral Ideas

Settings and activity

24 results found

  1. Request for Silent Monitoring Feature via Cell Phones in Engage Voice

    1 vote
    New  ·  0 comments  ·  Phone & Messaging » HUD & Presence  ·  Admin →
    How important is this to you?
    Kimberlyn shared this idea  · 

  2. Voicemail Caller ID for Transferred Calls

    2 votes
    New  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Kimberlyn shared this idea  · 

  3. ability to use the hold music set on ringcx when placing the call on hold using the deskphone

    5 votes
    New  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Admin →
    How important is this to you?
    Kimberlyn supported this idea  · 

  4. 911 Notifications Handling for Non-emergency and Valid Calls

    1 vote
    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Kimberlyn shared this idea  · 

  5. Request for Faster Sync Between Live Reports and Call Logs

    1 vote
    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Kimberlyn shared this idea  · 

  6. Full Page Live Chat Experience

    2 votes
    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Kimberlyn shared this idea  · 

  7. Transfer Confirmation for RingCentral App

    1 vote
    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Kimberlyn shared this idea  · 

  8. "Who Disconnected the Call" in Regular RingCentral Call Logs

    3 votes
    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Kimberlyn shared this idea  · 

  9. Request for Customizable Duration of Pop-Up Notifications in RingCentral App

    3 votes
    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Kimberlyn supported this idea  · 

  10. Feature Request – Ability to Broadcast Updated Number Location

    4 votes
    New  ·  0 comments  ·  Contact Center & RingCX » Other  ·  Admin →
    How important is this to you?
    Kimberlyn supported this idea  · 

  11. Provide a detailed explanation of the failed fax transmission caused by the encrypted attachment

    2 votes
    New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Admin →
    How important is this to you?
    Kimberlyn supported this idea  · 

  12. Mask Contact IDs

    1 vote
    New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
    How important is this to you?
    Kimberlyn shared this idea  · 

  13. Addition of SIP Status Codes to CDR Reports or API Download

    4 votes
    New  ·  0 comments  ·  Contact Center & RingCX » Other  ·  Admin →
    How important is this to you?
    Kimberlyn shared this idea  · 

  14. Access to everyone's voicemails by clicking on there extension without a password as Super admin!

    75 votes
    Under Review  ·  11 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Kimberlyn supported this idea  · 

  15. Auto-Conversion of Audio Files to 64 kbps Bit Rate

    1 vote
    New  ·  0 comments  ·  Contact Center & RingCX » Contact Center  ·  Admin →
    How important is this to you?
    Kimberlyn shared this idea  · 

  16. Add "Average Outbound" Metric to Reporting

    1 vote
    New  ·  0 comments  ·  Analytics & Reporting » Live Reports  ·  Admin →
    How important is this to you?
    Kimberlyn shared this idea  · 

  17. Request for Enhanced Warning and Clear Options for Number Removal and Inventory Management

    2 votes
    New  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Kimberlyn shared this idea  · 

  18. Option to Hide Phone Number and Display Only Caller ID Name in SMS/Text Messages

    1 vote
    New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
    How important is this to you?
    Kimberlyn shared this idea  · 

  19. Enable AI-Pre-Filled Scorecards to Contribute to Leaderboard Metrics

    4 votes
    New  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Kimberlyn supported this idea  · 

  20. Device History Log in Admin Console

    3 votes
    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Kimberlyn shared this idea  · 
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