Settings and activity

7 results found

1. Option to Hide Phone Number and Display Only Caller ID Name in SMS/Text Messages

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   New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Edit…  ·  Delete…  ·  Admin →
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   Kimberlyn shared this idea  ·  Dec 13, 2024

2. Enable AI-Pre-Filled Scorecards to Contribute to Leaderboard Metrics

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   New  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Delete…  ·  Admin →
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   Kimberlyn supported this idea  ·  Dec 10, 2024

3. Device History Log in Admin Console

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Kimberlyn shared this idea  ·  Dec 9, 2024

4. Support for Multiple Browser Sessions in CXOne

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   New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Accessibility  ·  Delete…  ·  Admin →
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   Kimberlyn shared this idea  ·  Nov 5, 2024

5. Request for Improved SMS Number Management

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Kimberlyn shared this idea  ·  Oct 30, 2024

6. IVR Transfer for Full Call Queues

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   New  ·  0 comments  ·  Contact Center & RingCX » Admin Portal  ·  Edit…  ·  Delete…  ·  Admin →
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   Kimberlyn shared this idea  ·  Oct 29, 2024

7. Ability to Export/Import on the email template, or a restore point.

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   New  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Delete…  ·  Admin →
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   Kimberlyn supported this idea  ·  Oct 8, 2024