Settings and activity

45 results found

1. Add Audio Settings (Noise Suppression) to RingCX Browser Version

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   Kimberlyn shared this idea  ·  Aug 29, 2025

2. Feature Request: Display Call Recording Storage Usage in RingCX

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   Kimberlyn shared this idea  ·  Aug 27, 2025

3. Allow SMS Message Auto-Conversion to MMS or Multi-Segment Handling to Prevent Delivery Failures

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   Kimberlyn shared this idea  ·  Aug 20, 2025

4. Role-Based Access Control by Site and Department

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   Kimberlyn shared this idea  ·  Aug 19, 2025

5. Option to Disable or Defer RingCentral App Auto-Update Prompts

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   Kimberlyn shared this idea  ·  Aug 18, 2025

6. Enable SSO Enforcement at Site-Level Within RingCentral Accounts

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   Kimberlyn shared this idea  ·  Aug 7, 2025

7. API Support for Retrieving Agent Availability and Offhook State Without Event Subscriptions

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   Kimberlyn shared this idea  ·  Jul 25, 2025

8. Remove “Synchronization Error” Message for No-Reply Emails

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   Kimberlyn shared this idea  ·  Jul 11, 2025

9. Add Yealink 70B to the list of Supported Phones

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   Kimberlyn shared this idea  ·  Jul 10, 2025

10. Cross-site Access Management

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    Kimberlyn supported this idea  ·  Jul 10, 2025

11. Quality of Service (QoS) Portal for RingCX Calls

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    New  ·  8 comments  ·  RingCX » Realtime & historical analytics  ·  Delete…  ·  Admin →
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    Kimberlyn supported this idea  ·  Jun 30, 2025

12. Preserve Original Caller ID in RingEX → RingCX → RingEX Call Transfers

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    Future Consideration  ·  0 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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    Kimberlyn shared this idea  ·  Jun 30, 2025

13. Enable Forwarding of Calls with Blocked Caller ID to External Numbers

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    Kimberlyn shared this idea  ·  Jun 16, 2025

14. Allow Voicemail Greetings Update Without Enabling Call Handling Permission

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    Kimberlyn shared this idea  ·  Jun 11, 2025

15. Improve Call Termination Reporting to Clearly Identify Caller Hang-ups for spog transfers

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    Kimberlyn shared this idea  ·  Jun 11, 2025

16. Block RingCentral App (EX) Calls While Agent Is on RingCX Call

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    Under Review  ·  0 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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    Kimberlyn shared this idea  ·  Jun 9, 2025

17. Ability to Deactivate Agents and Retain Historical Reporting in RingCX

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    Kimberlyn shared this idea  ·  Jun 4, 2025

18. Support for Multiple Line Appearances on Desk Phones

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    Kimberlyn shared this idea  ·  May 19, 2025

19. Enable Replying to Messages from 'All Messages' Tab

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    New  ·  0 comments  ·  RingCX » Digital experience  ·  Delete…  ·  Admin →
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    Kimberlyn shared this idea  ·  May 19, 2025

20. Prevent Agent Disconnection During Caller Hang-Up in SPOG Transfers

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    Kimberlyn shared this idea  ·  May 7, 2025