Allow Admins to Download Private Voicemails from Message-Only Extensions
Currently, voicemails marked as Private by callers cannot be downloaded or forwarded by admins when accessing message-only extensions. Please add a feature that allows admins to securely download and forward these Private voicemails while maintaining caller privacy.
6
votes
Kimberlyn
shared this idea
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Maruf
commented
Voicemail content may be subject to audit, retention, or legal discovery requirements. Admin access ensures that organizations can meet these obligations without relying on individual users to forward or export messages manually.