← RingCentral Ideas

Settings and activity

7 results found

  1. Force Logout User from RC App

    15 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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    Margaret supported this idea  · 

  2. Enable syncing of contact/address book across all users

    124 votes
    28 comments  ·  Contact Center & RingCX » Other  ·  Admin →
    How important is this to you?
    Margaret supported this idea  · 

  3. More information on abandoned calls within live reports

    18 votes
    1 comment  ·  Analytics & Reporting » Live Reports  ·  Admin →
    How important is this to you?
    Margaret supported this idea  · 

  4. How long has the member of a queue been 'Available'?

    27 votes
    0 comments  ·  Analytics & Reporting » Live Reports  ·  Admin →
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    Margaret supported this idea  · 

  5. Mulit-Select filter in Performance Analytics

    1 vote
    New  ·  0 comments  ·  Analytics & Reporting » Live Reports  ·  Admin →
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    Margaret shared this idea  · 

  6. Performance report align with user call logs

    57 votes
    New  ·  7 comments  ·  Analytics & Reporting » Adoption & Usage  ·  Admin →
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    Margaret supported this idea  · 

  7. Ability to generate report that tracks an agents status throughout the day, like when they're available/not available/ on DND etc

    570 votes
    Future Consideration  ·  90 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    An error occurred while saving the comment
    Margaret commented  · 

    YES, very much needed

    Margaret supported this idea  ·