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← RingCentral Ideas

Settings and activity

7 results found

  1. Force Logout User from RC App

    18 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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    Margaret supported this idea  · 

  2. Enable syncing of contact/address book across all users

    128 votes

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    28 comments  ·  RingCentral Contact Center » Other  ·  Admin →
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    Margaret supported this idea  · 

  3. More information on abandoned calls within live reports

    19 votes

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    1 comment  ·  Analytics & Reporting » Live Reports  ·  Admin →
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    Margaret supported this idea  · 

  4. How long has the member of a queue been 'Available'?

    31 votes

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    1 comment  ·  Analytics & Reporting » Live Reports  ·  Admin →
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    Margaret supported this idea  · 

  5. Mulit-Select filter in Performance Analytics

    1 vote

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    New  ·  0 comments  ·  Analytics & Reporting » Live Reports  ·  Admin →
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    Margaret shared this idea  · 

  6. Performance report align with user call logs

    91 votes

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    New  ·  10 comments  ·  Analytics & Reporting » Adoption & Usage  ·  Admin →
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    Margaret supported this idea  · 

  7. Ability to generate report that tracks an agents status throughout the day, like when they're available/not available/ on DND etc

    655 votes

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    Future Consideration  ·  103 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Margaret commented  · 

    YES, very much needed

    Margaret supported this idea  ·