Settings and activity

38 results found

1. I want to be able to tell if someone has viewed a text message

   7 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Pete supported this idea  ·  Oct 14, 2024

2. I would like to notifications on my samsung smart watch when I got a call, text, or message.

   8 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Pete commented  ·  Oct 14, 2024  ·  Edit…  ·  Delete…

   Can we expand this request to all smart watches?

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   Pete supported this idea  ·  Oct 14, 2024

3. Contact Broadcast - Pager for Emergencies

   8 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Pete supported this idea  ·  Oct 14, 2024

4. Give Admin options to clear voice mails and sms messages for any account

   12 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Pete supported this idea  ·  Oct 14, 2024

5. Extend SMS functionality to Call Queue (Admin settings, Sending, receiving, and Analytics)

   19 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Pete supported this idea  ·  Oct 14, 2024

6. Make MVP chat logs easier to read

   16 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Pete supported this idea  ·  Oct 14, 2024

7. Add text/SMS messages to the call log

   18 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Pete commented  ·  Oct 14, 2024  ·  Edit…  ·  Delete…

   Today, 2024, October 14, I looked at the Text/SMS logs, and they are blank for the last 180 days for all of my users where I know I have sent and received messages just this past week. The log needs to be fixed and show all of the details of the SMS and Fax logs.

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   Pete supported this idea  ·  Oct 14, 2024

8. Super Admin full access to VM and SMS on the Admin Portal

   27 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Pete supported this idea  ·  Oct 14, 2024

9. Read Receipt for SMS

   21 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Pete supported this idea  ·  Oct 14, 2024

10. Auto Text Replies After Hours

    23 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Pete supported this idea  ·  Oct 14, 2024

11. Export text conversations to a PDF or other document.

    25 votes

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    Future Consideration  ·  7 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Pete supported this idea  ·  Oct 14, 2024

12. Auto reply that number is disabled for SMS

    27 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Pete supported this idea  ·  Oct 14, 2024

13. Give administrators the ability to report on text messaging (number sent/received, and even view the text)

    29 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Pete supported this idea  ·  Oct 14, 2024

14. Retrieve SMS content for a deleted user

    10 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Pete supported this idea  ·  Oct 14, 2024

15. Caller want to implement a feature to restrict users to delete sms

    5 votes

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    0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Pete supported this idea  ·  Oct 14, 2024

16. iMessages to work on RC app

    11 votes

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    2 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Pete supported this idea  ·  Oct 14, 2024

17. send an emergency notification to all our employees that would interrupt any call with a message

    5 votes

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    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Pete supported this idea  ·  Oct 14, 2024

18. Administrator be able to see all users text messages

    23 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Pete supported this idea  ·  Oct 14, 2024

19. SMS Monitoring

    26 votes

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    5 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Pete commented  ·  Oct 14, 2024  ·  Edit…  ·  Delete…

    This would be extremely helpful to see what is getting sent out to and received from our clients.

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    Pete supported this idea  ·  Oct 14, 2024

20. More Detailed SMS Transcipts Report

    6 votes

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    1 comment  ·  Contact Center & RingCX » Contact Center  ·  Delete…  ·  Admin →
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    Pete supported this idea  ·  Oct 14, 2024