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Phone & Messaging: SMS/Text

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Super Admin full access to VM and SMS on the Admin Portal

It would be great if Super Admin have full access to VM and SMS of all the user on the account in the Admin Portal. As a Super Admin, they should be able to view these information for review and reporting on the same place they are managing the settings of the account

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Angeline shared this idea  ·   ·  Report…  ·  Admin →
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  • Joshua commented  ·   ·  Report

    I would also like to download the history when deprovisioning a user for compliance purposes. We need to capture client communication history from this among other things as needed.

  • Blake commented  ·   ·  Report

    It's very important for the Super Admin to be able to archive and access ALL user voicemails and texts. We are required to archive and retain all communications.