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Settings and activity

10 results found

  1. Allow all extensions to send SMS from main Company extension

    211 votes

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    Under Review  ·  51 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Daniel commented  · 

    This is our only issue with using Ring Central. Please implement this!

    Daniel supported this idea  · 

  2. Shared SMS were multiple users can receive and send SMS on specific number

    798 votes

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    165 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    Good news everyone! Our Product team is working on a new Shared SMS product that will be available to RingEX customers for private beta testing in September and are ready to begin waitlisting customers who are interested today!


    To join the waitlist and learn more about this private beta program, please email us at ideas@ringcentral.com and let us know you are interested in our Shared SMS beta. Our Product team will follow up shortly after.


    Thank you! 

    Daniel supported this idea  · 

  3. Visibility of missed calls from call queue on the RingCentral app

    48 votes

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    Under Review  ·  13 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Daniel supported this idea  · 

  4. Assign RingCentral License to Extension without phone number

    9 votes

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    New  ·  1 comment  ·  Phone & Messaging » Accessibility  ·  Admin →
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    Daniel supported this idea  · 

  5. Text From Call Queue Direct Number

    23 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Daniel supported this idea  · 

  6. Text message queue

    11 votes

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    New  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Daniel supported this idea  · 

  7. Text from the same main user number

    383 votes

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    67 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded
    Updated 9/8/23: This has been moved to Q1 2024Hi everyone, this is planned as a two parter: coming in December 2022, users will be able to select which number their outbound texts are sent through in settings. Coming later in 2023, users will be able to select their outbound number in the separate messaging window (not just in settings). This only addresses outbound caller ID. If you would like to see a more shared inbox group texting option, please vote for these ideas: Add a text message queue similar to the call queueTexts should go to multiple users
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    Daniel commented  · 

    This is a critical feature that is missing. We need multiple users to be able to send and receive text messages from the main business line.

    Daniel supported this idea  · 

  8. Add ability to allow a user to view another user's text message

    8 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Daniel supported this idea  · 

  9. transfer all of the text messages the a user has had with multiple individuals to another user

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Daniel supported this idea  · 

  10. Administrator be able to see all users text messages

    48 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Daniel supported this idea  ·