← RingCentral Ideas

Settings and activity

10 results found

  1. Allow all extensions to send SMS from main Company extension

    189 votes
    Under Review  ·  44 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Daniel commented  · 

    This is our only issue with using Ring Central. Please implement this!

    Daniel supported this idea  · 

  2. Shared SMS were multiple users can receive and send SMS on specific number

    765 votes
    161 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Daniel supported this idea  · 

  3. Visibility of missed calls from call queue on the RingCentral app

    45 votes
    Under Review  ·  12 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Daniel supported this idea  · 

  4. Assign RingCentral License to Extension without phone number

    9 votes
    New  ·  1 comment  ·  Phone & Messaging » Accessibility  ·  Admin →
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    Daniel supported this idea  · 

  5. Text From Call Queue Direct Number

    23 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Daniel supported this idea  · 

  6. Text message queue

    8 votes
    New  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?
    Daniel supported this idea  · 

  7. Text from the same main user number

    374 votes
    65 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?
    Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded
    Updated 9/8/23: This has been moved to Q1 2024Hi everyone, this is planned as a two parter: coming in December 2022, users will be able to select which number their outbound texts are sent through in settings. Coming later in 2023, users will be able to select their outbound number in the separate messaging window (not just in settings). This only addresses outbound caller ID. If you would like to see a more shared inbox group texting option, please vote for these ideas: Add a text message queue similar to the call queueTexts should go to multiple users
    An error occurred while saving the comment
    Daniel commented  · 

    This is a critical feature that is missing. We need multiple users to be able to send and receive text messages from the main business line.

    Daniel supported this idea  · 

  8. Add ability to allow a user to view another user's text message

    7 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Daniel supported this idea  · 

  9. transfer all of the text messages the a user has had with multiple individuals to another user

    3 votes
    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Daniel supported this idea  · 

  10. Administrator be able to see all users text messages

    43 votes
    Under Review  ·  5 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?
    Daniel supported this idea  ·