Settings and activity

5 results found

1. Real time agent analytics for when they are engaged in a digital interaction

   18 votes

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   New  ·  2 comments  ·  RingCX » Digital experience  ·  Delete…  ·  Admin →
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   Simon supported this idea  ·  May 26, 2026

2. Update RingCX Agent for ALL Interaction Types

   56 votes

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   Under Review  ·  3 comments  ·  RingCX » Digital experience  ·  Delete…  ·  Admin →
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   Simon supported this idea  ·  Feb 24, 2026

3. Fix defect related to use of CTRL/SHIFT/ALT keys when accessing a fullscreen RDP session on a shared screen in RC meeting

   11 votes

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   New  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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   Simon shared this idea  ·  Aug 4, 2025

4. Display assigned extension number on phone screen

   39 votes

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   Under Review  ·  9 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Simon supported this idea  ·  Jun 11, 2025

5. RingCentral app not to overwrite presence set through admin portal

   16 votes

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   4 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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   Simon supported this idea  ·  Jun 4, 2025