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7 results found

  1. Delete RCV Transcript

    8 votes

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    1 comment  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
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    Simon supported this idea  · 
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    Simon commented  · 

    Need the ability to delete historical meeting Notes and Chat records as well. For example, this ability is important if the meeting organizer did not stop recording before a meeting attendee provided sensitive information.

  2. Correct RingCentral Call Log Descriptions of certain events

    9 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Adoption & Usage  ·  Admin →
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  3. Real time agent analytics for when they are engaged in a digital interaction

    18 votes

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    New  ·  2 comments  ·  RingCX » Digital experience  ·  Admin →
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  4. Update RingCX Agent for ALL Interaction Types

    63 votes

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    Planned  ·  4 comments  ·  RingCX » Digital experience  ·  Admin →
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  5. Fix defect related to use of CTRL/SHIFT/ALT keys when accessing a fullscreen RDP session on a shared screen in RC meeting

    10 votes

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    New  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
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    Simon shared this idea  · 

  6. Display assigned extension number on phone screen

    41 votes

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    Under Review  ·  9 comments  ·  Phone & Messaging » Other  ·  Admin →
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  7. RingCentral app not to overwrite presence set through admin portal

    16 votes

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    4 comments  ·  Phone & Messaging » HUD & Presence  ·  Admin →
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    Simon supported this idea  ·