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5 results found

  1. Ability to Schedule Text Messages

    167 votes

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    27 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Tonya supported this idea  · 

  2. RingCentral Messaging Automating replies and other common workflows

    4 votes

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    0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Planned  ·  AdminByrne (Group PM, RingCentral) responded

    A workflow recipe exists for this use case which you can access, download and freely install:

    https://ringcentral.github.io/ringcentral-automator-docs/workflows/recipes/chat-ooo-autoreply/


    We are also planning to convert this recipe into a workflow template so that it is easier for people to discover and install. We expect that feature in Q2/Q3 2025.

    Tonya supported this idea  · 

  3. Allow multiple users to respond to the main number texts

    148 votes

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    Planned  ·  17 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Tonya supported this idea  · 

  4. Differentiating Ring Tone for Incoming Calls

    113 votes

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    Planned  ·  22 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Tonya supported this idea  · 

  5. AI notes for Conference calls

    19 votes

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    Planned  ·  7 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Tonya commented  · 

    This feature is essential. Our firm frequently holds 3-way and 4-way conference calls with clients and staff, and without AI-generated notes for these calls, the feature does not serve its intended purpose for the most critical portions of our discussions.

    Tonya supported this idea  ·