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5 results found

  1. Ability to Schedule Text Messages

    251 votes

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    49 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Tonya supported this idea  · 

  2. RingCentral Messaging Automating replies and other common workflows

    4 votes

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    0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Planned  ·  AdminByrne (Group PM, RingCentral) responded

    A workflow recipe exists for this use case which you can access, download and freely install:

    https://ringcentral.github.io/ringcentral-automator-docs/workflows/recipes/chat-ooo-autoreply/

    We are also planning to convert this recipe into a workflow template so that it is easier for people to discover and install. We expect that feature in Q2/Q3 2025.

    Tonya supported this idea  · 

  3. Shared SMS were multiple users can receive and send SMS on specific number

    1,443 votes

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    341 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Planned  ·  AdminJessica H. (Admin, RingCentral) responded

    This Beta has been closed, if you've been selected for the Beta, our product team will be reaching out! We will keep you posted if you were not contacted for Beta in November.

    Thank you!

    Tonya supported this idea  · 

  4. Differentiating Ring Tone for Incoming Calls

    120 votes

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    Planned  ·  23 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Tonya supported this idea  · 

  5. AI notes for Conference calls

    30 votes

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    Planned  ·  9 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Tonya commented  · 

    This feature is essential. Our firm frequently holds 3-way and 4-way conference calls with clients and staff, and without AI-generated notes for these calls, the feature does not serve its intended purpose for the most critical portions of our discussions.

    Tonya supported this idea  ·