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12 results found

  1. Report from Trackers

    2 votes

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    New  ·  0 comments  ·  RingSense & AI » RingSense  ·  Admin →
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    Jylane shared this idea  · 

  2. Feed the AI with our polocies and procedures

    2 votes

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    New  ·  0 comments  ·  RingSense & AI » RingSense AI for RingCX  ·  Admin →
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    Jylane supported this idea  · 

  3. RingSense: Modifying AI Scores

    21 votes

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    Planned  ·  1 comment  ·  RingSense & AI » RingSense AI for RingCX  ·  Admin →
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    Jylane supported this idea  · 

  4. Connect RingSense to RingCX admin console for Supervisor management

    3 votes

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    New  ·  0 comments  ·  RingSense & AI » RingSense AI for RingCX  ·  Admin →
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    Jylane supported this idea  · 

  5. Can RingSense be filterable on disposition code?

    11 votes

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    New  ·  2 comments  ·  RingSense & AI » RingSense AI for RingCX  ·  Admin →
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    Jylane supported this idea  · 

  6. Chat send to email

    8 votes

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    New  ·  1 comment  ·  RingCX » Digital experience  ·  Admin →
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    Jylane shared this idea  · 

  7. Add Ringtones when Requeuing in SPOG/RCX for RC App

    10 votes

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    Planned  ·  2 comments  ·  RingCX » Other  ·  Admin →
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    Jylane supported this idea  · 

  8. Transferring calls to RingEX Extensions via corporate directory

    46 votes

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    Under Review  ·  2 comments  ·  RingCX » Agent & supervisor experience  ·  Admin →
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    Jylane supported this idea  · 

  9. Ringcx voicemail Email notification includes transcript of the voicemail

    30 votes

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    Future Consideration  ·  1 comment  ·  RingCX » Digital experience  ·  Admin →
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    Jylane supported this idea  · 

  10. Call Display visible when calls are transferred from Reception

    20 votes

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    New  ·  2 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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    Jylane supported this idea  · 

  11. Export scorecard data

    39 votes

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    Planned  ·  1 comment  ·  RingSense & AI » RingSense  ·  Admin →
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    Jylane supported this idea  · 

  12. RingCentral APP to be added to my apps instead of going to admin portal

    5 votes

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    New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Admin →
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    Jylane shared this idea  ·