Settings and activity
8 results found
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149 votesImplemented ·
AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
responded
Hi everyone, you are now able to customize the announcement played during the call. Learn where in the Admin portal to update here.
While not the ability to completely turn off the announcement, this customization allows for different companies to take into account their unique compliance needs. If a disclosure is not needed, a silent recording could be uploaded as a workaround.
Thank you!
Paul
supported this idea
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29 votes
See the release notes here: https://support.ringcentral.com/release-notes/ringsense/ringsense-sales.html
Paul
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168 votesPaul
supported this idea
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57 votes
Thanks so much for sharing this suggestion! I’m happy to let you know that we’ve added it to our product roadmap for the upcoming quarter. We’ll update this thread and let you know here as soon as it’s live for our customers.
Paul
supported this idea
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48 votes
See "Call Queue" filter in "All filters" on the Calls page.
Paul
supported this idea
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80 votesImplemented ·AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
responded
Hi all, when the call screen/ dialer is popped out of the app, you are now able to minimize the AI Transcript and Note screen. Please ensure you are on the latest version of the app for this update. Thank you!
Paul
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85 votesPaul
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5 votesPaul
supported this idea
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An error occurred while saving the comment
also allowing AI BUT disabling it taking notes automatically by template / default would be a good enhancement.