← RingCentral Ideas

Settings and activity

8 results found

  1. Disable "AI is taking notes" when on call

    148 votes
    36 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    Hi everyone, you are now able to customize the announcement played during the call. Learn where in the Admin portal to update here.


    While not the ability to completely turn off the announcement, this customization allows for different companies to take into account their unique compliance needs. If a disclosure is not needed, a silent recording could be uploaded as a workaround.


    Thank you!

    Paul supported this idea  · 

  2. French Canadian language support

    29 votes
    1 comment  ·  RingSense & AI » Other  ·  Admin →
    How important is this to you?
    Paul supported this idea  · 

  3. Enable AI transcription on Desk phone

    158 votes
    Planned  ·  49 comments  ·  Phone & Messaging » General Phone  ·  Admin →
    How important is this to you?
    Paul supported this idea  · 

  4. Auto-delete RingSense recordings under 1 minute

    39 votes
    New  ·  1 comment  ·  RingSense & AI » RingSense  ·  Admin →
    How important is this to you?
    Paul supported this idea  · 

  5. Ability to use RingSense on Queue Calls

    47 votes
    5 comments  ·  RingSense & AI » RingSense  ·  Admin →
    How important is this to you?
    Paul supported this idea  · 

  6. Permanently minimize the AI Notes and Transcript box

    80 votes
    20 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Paul supported this idea  · 

  7. Mute In-Call Voice Notifications for Call Recording & Transcripts On

    85 votes
    Planned  ·  16 comments  ·  RingSense & AI » AI Assistant  ·  Admin →
    How important is this to you?
    Paul supported this idea  · 

  8. RingCentral - Granular AI Assistance

    5 votes
    New  ·  2 comments  ·  RingSense & AI » AI Assistant  ·  Admin →
    How important is this to you?
    Paul supported this idea  · 
    An error occurred while saving the comment
    Paul commented  · 

    also allowing AI BUT disabling it taking notes automatically by template / default would be a good enhancement.