Settings and activity

8 results found

1. Disable "AI is taking notes" when on call

   55 votes

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   18 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   Hi everyone, we hear your feedback and understand this is a pain point. Our product team is currently exploring options to get this addressed. Thank you!

   Paul supported this idea  ·  Dec 30, 2024

2. French Canadian language support

   27 votes

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   1 comment  ·  RingSense & AI » Other  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminEugene (Senior Director, Product Management, RingCentral) responded

   See the release notes here: https://support.ringcentral.com/release-notes/ringsense/ringsense-sales.html

   Paul supported this idea  ·  Dec 30, 2024

3. Enable AI transcription features with desk phone pairing

   10 votes

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   New  ·  1 comment  ·  RingSense & AI » AI Assistant  ·  Delete…  ·  Admin →
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   Paul supported this idea  ·  Dec 30, 2024

4. Auto-delete RingSense recordings under 1 minute

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   24 votes

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   New  ·  1 comment  ·  RingSense & AI » RingSense  ·  Delete…  ·  Admin →
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   Paul supported this idea  ·  Dec 30, 2024

5. Ability to use RingSense on Queue Calls

   41 votes

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   5 comments  ·  RingSense & AI » RingSense  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminEugene (Senior Director, Product Management, RingCentral) responded

   See "Call Queue" filter in "All filters" on the Calls page.

   Paul supported this idea  ·  Dec 30, 2024

6. Automatically remove AI Notes screen in dialer when making and receiving calls.

   19 votes

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   New  ·  3 comments  ·  RingSense & AI » AI Assistant  ·  Delete…  ·  Admin →
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   Paul supported this idea  ·  Dec 30, 2024

7. Mute In-Call Voice Notifications for Call Recording & Transcripts On

   64 votes

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   Planned  ·  14 comments  ·  RingSense & AI » AI Assistant  ·  Delete…  ·  Admin →
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   Paul supported this idea  ·  Dec 30, 2024

8. RingCentral - Granular AI Assistance

   4 votes

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   New  ·  2 comments  ·  RingSense & AI » AI Assistant  ·  Delete…  ·  Admin →
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   Paul supported this idea  ·  Dec 30, 2024
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   Paul commented  ·  Dec 30, 2024  ·  Edit…  ·  Delete…

   also allowing AI BUT disabling it taking notes automatically by template / default would be a good enhancement.

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