Settings and activity

5 results found

1. HID Touch Controls - Update so they do not disconnect held calls when using Ask First

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Edit…  ·  Delete…  ·  Admin →
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   Bret shared this idea  ·  Apr 16, 2026

2. Receive OTP from websites

   226 votes

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   Under Review  ·  51 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Bret supported this idea  ·  Sep 17, 2025

3. Ability to generate report that tracks an agents status throughout the day, like when they're available/not available/ on DND etc

   671 votes

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   Future Consideration  ·  106 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Bret supported this idea  ·  Sep 10, 2025

4. Separate ring for Desktop app and Mobile app

   218 votes

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   36 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Planned  ·  AdminJessica H. (Admin, RingCentral) responded

   Hi everyone, this is planned. It is coming with new call service features in Summer 2024!

5. Silence audio of incoming call

   6 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Bret supported this idea  ·  Jun 25, 2025