Settings and activity

15 results found

1. Retain and Assign Site to Inventory Numbers

   48 votes

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   Under Review  ·  8 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Lee commented  ·  Oct 2, 2026  ·  Edit…  ·  Delete…

   This feature is exactly what we need to manage our inventory and keep blocks of numbers allocated to specific sites. I don't understand how its been so long in review.

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   Lee supported this idea  ·  Oct 2, 2026

2. busy on busy

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   Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Lee supported this idea  ·  Nov 21, 2025

3. RingEX platform - Agent status is unavailable when signed out

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   New  ·  1 comment  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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   Lee commented  ·  Jul 31, 2025  ·  Edit…  ·  Delete…

   It seems daft that calls will ring in a call group when the system must know the soft client is not registered or has not sent options ping for some time. Don't understand how this can be normal operation.

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   Lee supported this idea  ·  Jul 31, 2025

4. Make blacklisted international phone numbers easier for admins to identify

   24 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Lee supported this idea  ·  Jul 2, 2025

5. Avaya Cloud Phone should share status with MS Teams

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   Future Consideration  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Lee supported this idea  ·  May 22, 2025

6. ability to configure line key function

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Lee supported this idea  ·  May 22, 2025

7. "Friendly Name" or "Alias" for User to avoid long names showing on Line Keys etc

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Lee supported this idea  ·  May 22, 2025

8. Audiocodes MP-524 support

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   New  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Edit…  ·  Delete…  ·  Admin →
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   Lee shared this idea  ·  May 22, 2025

9. BYOD Cisco ATA 191 should be considered as supported device for provisioning.

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   Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Lee supported this idea  ·  May 22, 2025

10. Feature Request : Have option to adjust Off Hook Timeout for Cisco ATA devices

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    New  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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    Lee supported this idea  ·  May 22, 2025

11. Assisted provisioning for the 2nd Line in ATA devices

    4 votes

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    0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Lee supported this idea  ·  May 22, 2025

12. Call pick up on ATA devices

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Lee supported this idea  ·  May 22, 2025

13. Separate License for ATA

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Lee supported this idea  ·  May 22, 2025

14. Include Cisco ATA 191 for Multi-Devices

    11 votes

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    New  ·  2 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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    Lee supported this idea  ·  May 22, 2025

15. Ability to update key labels for lines

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    0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Lee supported this idea  ·  Apr 3, 2025