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6 results found

  1. Allow the soft keys order to be changed on the PolyEdge phones

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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    Kristin shared this idea  · 

  2. More efficient way to transfer to VM using the phone

    14 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
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    Kristin commented  · 

    This is utter nonsense to have to do this many steps to just transfer a call direct to someone's voicemail. Please get this done ASAP

    Kristin supported this idea  · 

  3. Polycom Transfer to Directly Voicemail

    7 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Hardware  ·  Admin →
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    Kristin commented  · 

    On Polyedge phones too!

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    Kristin commented  · 

    On the Polyedge phones as well. Net2phone had a VMxfer button where we just pushed that then entered the extension. Not this Crazy Transfer, blind transfer, *0, extension# then send - too many steps!!!

    Kristin supported this idea  · 

  4. Please add a transfer to vmail softkey.

    5 votes

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    Planned  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Kristin supported this idea  · 

  5. Transfer Directly to Voicemail Softkey - On Mitel 6940 Phones

    35 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » Hardware  ·  Admin →
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    Kristin commented  · 

    Only PolyEdge phones as well.

    Capability to ring the user extension or route the call directly to the voicemail

    When call was routed to the user extension, we should have the option to ring the user or route the call directly to the voicemail of the user to leave a message.

    Kristin supported this idea  · 

  6. Transfer Call to Queue Voicemail Directly

    27 votes

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    4 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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    Implemented  ·  AdminCrystal Fabroa (Social Media Specialist, RingCentral) responded

    Thanks for sharing this idea! We’re excited to let you know that you can now forward all queue calls during a holiday, closure, or emergency. This feature allows you to route incoming queue calls to voicemail, an announcement, or another extension or group. You can even create a custom schedule for forwarding queue calls.

    Learn more about how to set it up here: Call Queue setup guide.

    Kristin supported this idea  ·