Settings and activity

9 results found

1. Analytics - IVR key presses as a KPI option

   45 votes

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   Future Consideration  ·  2 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Barry supported this idea  ·  Jan 16, 2026

2. Improve AI Transcription

   43 votes

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   New  ·  5 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AI Virtual Assistant (AVA)  ·  Delete…  ·  Admin →
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   Barry supported this idea  ·  Aug 28, 2025

3. Outbound Automatic Voicemail Drop

   264 votes

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   Future Consideration  ·  50 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Barry supported this idea  ·  Aug 12, 2025

4. Site specific directory, Hide the company directory from specific users only

   98 votes

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   7 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminJessica H. (Admin, RingCentral) responded
   Barry supported this idea  ·  Jun 10, 2025

5. Two-way Call Recording Announcement

   27 votes

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   New  ·  4 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Barry supported this idea  ·  May 20, 2025

6. Filter through SMS campaign numbers

   38 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Barry supported this idea  ·  Apr 8, 2025

7. Ability to download bulk users on SMS campaign

   26 votes

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   New  ·  2 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Barry supported this idea  ·  Apr 8, 2025

8. Live monitoring from RingCentral Admin portal of a extension/user.

   7 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Barry shared this idea  ·  Mar 18, 2025

9. Call journey report for RCX

   41 votes

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   Planned  ·  2 comments  ·  RingCX » Realtime & historical analytics  ·  Delete…  ·  Admin →
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   Barry supported this idea  ·  Mar 11, 2025