Two-way Call Recording Announcement
Is it possible to enable a two-way call recording announcement when automated call recording is enabled in RingCentral? I did see the smart ACR feature but what I’m asking is if it’s possible to play an announcement that the call is being recorded to both parties on the line when automatic call recording is enabled. Basically, we would want both parties to be notified regardless.
-
Scott
commented
In addition to this, can we make the recorded line beep active for both inbound and outbound calls? Doesn't really make sense that this currently only works on calls in one direction and not the other.
-
Richard
commented
Eliminate the need to inform people that calls are being recorded.
-
Rafael
commented
Is this currently disabled until we figure this out?
-
Julie
commented
We need you to add this feature to help keep us compliant in the two party states.