Settings and activity
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7 votes
Omar Camacho
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4 votesOmar Camacho
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1 voteOmar Camacho
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71 votesOmar Camacho
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177 votesFuture Consideration ·
AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
responded
September 2023 UpdateThank you for your responses and feedback everyone! Product has completed their research into this possibility and have confirmed that at this time, the feature is not on any upcoming roadmaps. With this update, the status for the idea has been changed to Future Consideration. Hello everyone, Thank you for your interest in this idea. As our product managers are researching this feature, they'd like to know if you want this to be for Direct Messages and Teams, or just Direct Messages? Please leave your feedback and use case via comment. Thanks all!An error occurred while saving the comment An error occurred while saving the comment Omar Camacho
commented
Summary:
We request the addition of message delivery and read status indicators in RingEX chat, similar to platforms like WhatsApp and Microsoft Teams.Problem:
Currently, users cannot confirm whether a message was delivered or read, which limits visibility and follow-up efficiency in business communications.Proposed Enhancement:
Add clear indicators for:
- Delivered (message successfully sent to recipient’s device).
- Read (message opened/read by the recipient).
Option to view timestamp of when the message was read.
Apply to 1:1 and group chats, with optional admin controls.Value:
Improves accountability and responsiveness in communication.
Enables better tracking of urgent or time-sensitive messages.
Aligns RingEX chat with modern messaging expectations and user behavior.Omar Camacho
supported this idea
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1 voteOmar Camacho
shared this idea
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3 votesOmar Camacho
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3 votesOmar Camacho
shared this idea
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3 votesOmar Camacho
shared this idea
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3 votesOmar Camacho
shared this idea
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Summary:
We request the addition of message delivery and read status indicators in RingEX chat, similar to platforms like WhatsApp and Microsoft Teams.
Problem:
Currently, users cannot confirm whether a message was delivered or read, which limits visibility and follow-up efficiency in business communications.
Proposed Enhancement:
Add clear indicators for:
- Delivered (message successfully sent to recipient’s device).
- Read (message opened/read by the recipient).
Option to view timestamp of when the message was read.
Apply to 1:1 and group chats, with optional admin controls.
Value:
Improves accountability and responsiveness in communication.
Enables better tracking of urgent or time-sensitive messages.
Aligns RingEX chat with modern messaging expectations and user behavior.