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186 votesSeptember 2023 UpdateThank you for your responses and feedback everyone! Product has completed their research into this possibility and have confirmed that at this time, the feature is not on any upcoming roadmaps. With this update, the status for the idea has been changed to Future Consideration. Hello everyone, Thank you for your interest in this idea. As our product managers are researching this feature, they'd like to know if you want this to be for Direct Messages and Teams, or just Direct Messages? Please leave your feedback and use case via comment. Thanks all!
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Daniel
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16 votesDaniel
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90 votes
An error occurred while saving the comment Daniel
commented
Can we at least have a setting in the admin portal to set how long an "ignore" is effective. Word in the community is that it last 5 seconds, but I know it's not even that long. When in the mobile app, it's not even long enough to hit ignore, open profile, and set status to 'Do not disturb', before it starts ringing again.
Please add a feature that allows the admin to set this ignore duration. A per queue setting would make the most sense.Daniel
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15 votesDaniel
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4 votesDaniel
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5 votesDaniel
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4 votesDaniel
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Direct messages for sure, but Teams would be helpful also. I miss this feature very much as it available in most other message apps.