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5 results found

  1. Upload an excel file for uploading call handling settings in auto receptionist

    3 votes

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    New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Brad commented  · 

    this would be amazing! We currently have to impute every date and time schedule for every single day for our automatic phone transfers under the custom answering rules section. It takes forever and you have to currently build out the schedule day by day for a few months in advance which is very annoying..

    Brad supported this idea  · 

  2. Schedule Templates

    10 votes

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    New  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Brad commented  · 

    this would be amazing! We currently have to impute every date and time schedule for every single day for our automatic phone transfers under the custom answering rules section. It takes forever and you have to currently build out the schedule day by day for a few months in advance which is very annoying..

    Brad supported this idea  · 

  3. Add more Calendar and Holiday options for Custom Answering Rules

    21 votes

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    Planned  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  4. Adding a date and time template to custom answering rules

    1 vote

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    New  ·  1 comment  ·  Phone & Messaging » IVR and call handling  ·  Admin →
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    Brad commented  · 

    this would save a lot of time when updating the automatic transfer schedule.

    Brad shared this idea  · 

  5. call recording to be in one file for merged/transferred calls

    15 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Brad supported this idea  ·