← RingCentral Ideas Settings and activity 2 results found Ability to mask personally identifiable information (PII) in call notes and transcription emails 4 votes Vote Vote Vote Vote We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Vote We’ll send you updates on this idea New · 2 comments · Phone & Messaging » Application · Delete… · Admin → How important is this to you? Not at all You must login first! Important You must login first! Critical You must login first! Your importance score has been recorded. We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Submit Rating An error occurred while saving the comment Joelene commented · Jun 16, 2026 · Edit… · Delete… As a new RingCentral customer, this is extremely important to us as well. This should be available for all versions of RingCentral, not just CX. Please, I beg you, bring this to EX. Save Submitting... Joelene supported this idea · Jun 16, 2026 AI Transcription Masking 6 votes Vote Vote Vote Vote We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Vote We’ll send you updates on this idea New · 0 comments · Phone & Messaging » Other · Delete… · Admin → How important is this to you? Not at all You must login first! Important You must login first! Critical You must login first! Your importance score has been recorded. We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Submit Rating Joelene supported this idea · Jun 16, 2026
As a new RingCentral customer, this is extremely important to us as well. This should be available for all versions of RingCentral, not just CX. Please, I beg you, bring this to EX.