View/Access SMS of all other user extension using admin portal
I am submitting feature request on behalf of my customer. He wanted to be able to view and access the all SMS of all other users using admin portal since he is the super admin. Super admin should have the access to all the features and settings using admin portal.
Jhoanna Valenzuela
shared this idea
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Mohammad
commented
Kindly Prioritize the same
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Receptionist
commented
We deal with Federal issues and need to access the messages by other users to present as evidence and cannot without the user present or log in information. Please prioritize this as it will be very beneficial for the Super Master admin to access.
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Steve
commented
A team member recently had a medical emergency and we were not able to effectively communicate with our clients while he was out because we did not have this feature available. Please prioritize this!
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Jeffrey
commented
Most important thing I can think of because 90% of our communication is via text and we need to be able to monitor what our users are sending out.