6040 results found
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linking analytics on company website
linking analytics on company website
1 vote -
tool that can download a fax for specific numbers into a shared folder located on an on-premise server
A tool that can download a fax for specific numbers into a shared folder located on an on-premise server
1 vote -
Need MFA for RC App
Need to have MFA for the RC app, because you can do so much from the app and once logged in and clicking links, it takes you to the web portal and logs you in automatically and from there I can access my Admin panel. MFA is required to secure information shared in VM, call logs and etc. We really need MFA on desktop app and mobile.
1 vote -
Line of Business Analytics - add "Last Month To Date" as a preset date
Please update "preset" date ranges to include Last Month To Date option
1 vote -
Ability to turn off the ringer sound of the RingCentral extension in Google Chrome
We have some user complains about the ringer notification sound from RC extension in google chrome. RingCentral support suggested to choose "OFF" as the RC ringtone in RC desktop app or from web interface. Despite that we hear classic phone ring sound when there are incoming phones. we would like to have an option to turn this ringer sound off.
17 votes -
Add Call Queue Pickup to Mobile App
Our Facilities personnel are rarely at their desks and, as a result, do not have a desk phone and it is not practical to use the desktop app since they are away from their computers most of the day. They would like to be able to use the Call Queue Pickup feature available on desk phones, the web and the desktop app, but for some reason not in the mobile app.Please add Call Queue Pickup feature to the mobile app.
10 votes -
Add an option to the RingCentral app that allows you to open the app minimized.
Pretty straight forward and I can't believe that you didn't think of this idea already. You DO have an option to start the app on Windows startup, but it would be really nice if the app also started MINIMIZED.
10 votes -
Voice response system
Ring cental itself has the capability to take input from callers my phone, can this feeature be added to us ?
2 votes -
Ring Central app integration with Recruit CRM
To be as efficient as possible, we need our chosen VOIP phone system to integrate with our CRM system. Can Ring Central do this? If so, how long will it take? If not, please let me know asap
1 vote -
Please add the ability to turn off the user added initial email every time you add a user.
When we add a user with extension, the user automatically gets an email notification that the device has been added and gets the SIP information via that same email. Is there a way to disable this? We program everything on the back end ahead of time and do not want this information to be sent to our users.This is important to us as we do alot of acquisitions and do bulk updates of many users at once. Even if it's a new hire, they get a whole bunch of initial emails. Having this be one last email that they have…
23 votes -
Disable invisible status auto trigger if user is away for 15mins
Disable invincible status auto trigger if user is away for 15mins
9 votes -
add group contacts
add more than 50 members to a personal group contacts
3 votes -
Don't update phone hardware during active calls or during set business hours
We have had multiple calls interrupted when phone hardware updates have started during an active call and the call gets dropped.
2 votes -
reservation message function
please add reservation message functionfor example, in advance i wrote something to be sended. by the way from not now, i hope to send message on the time i want
1 vote -
Option to view extensions with no activities in call logs
Option to view extensions with no activities in call logs like a button or included on the filter button
1 vote -
In Call Handling be able to choose the call order between desktop/phoneapps as well.
Otherwise your phone and computer begin ringing at once and it is very disturbing. If i can defrentiate between app and deskphone, why not between apps as well?
1 vote -
Meta Data in Voicemail Playback
Currently when playing a voicemail it plays the name of the caller, if not available the caller ID number, but not both. It would be nice to have the following per our staff request...1. the option in mailbox settings to allow you to turn on/off the envelope informaiton (was in Shoretel/Mitel in the past)2. Play both the name and number3. Play the number more slowly4. Have the ability to "rewind" so you can replay the last section without having to re-hear the entire message.
8 votes -
Porting in Local Number from US Virgin Island
Porting in Local Number from US Virgin Island
1 vote -
Restrict users from changing the profile picture
As a business we need to have a common profile picture for all users, but currently as an admin we don't have the access to restrict the users from changing their profile picture. We could see a lot of users using personal pictures and other in-appropriate pictures, it would be useful if you could include the option to restrict user from changing profile picture.
12 votes -
Show a rolling six weeks in the calendar instead of just the weeks in the month that is showing.
Many calendars show six weeks, not just the days in a given month. For example, if I am looking at the due date and it shows today, January 27th and I know I want to schedule for February 3rd, I have to click to go to the next month. Many calendar updates are simple, but planning for the future can add extra steps.
3 votes
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