6031 results found
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Call through phone from desktop app
Whilst using the Ringcentral desktop app, I think it would be very useful to be able to input calling number on the dial feature and the option that that call be made through the phone application or the desktop app. Much like how Windows Your Phone application works.
1 vote -
Dracula Theme
Dracula is a popular dark theme that is easy on the eyes. https://draculatheme.com/
1 vote -
Scan to Fax
Previously there was a scan feature in the Ring central app that allowed you to scan directly to the app instead of just adding an attachment from your PC. It was phased out with the new update. This feature was very convenient.
11 votes -
Add quick search to know which CALL QUEUE a user belongs to.
This is important for accounts with 20 call queues, to hundreds. Some users are members of more than one call queue. It is tedious to go to each call queue and check the members if a user is one of them.
2 votes -
More pronouns in Ring Central
Ring Central only allows the following genders in their profile section:UnspecifiedMaleFemale Is there any way to add to this list? We believe it would be helpful to our employees, especially as one has recently come out as non-binary. Here’s my suggestion for a more fully-realized list:UnspecifiedMaleFemaleNon-BinaryGenderfluidAgenderMultigender Please note that I have not added “transgender” to this list because those who are transgender also fall within one of the categories listed above (for instance, a transgender woman is still a woman). This is not a complete list but hopefully encompasses the vast majority of people. Please confirm if these changes are…
8 votes -
Add comment streams within chats, voting functions, event function reminders
"Not a problem but what would be amazing is if you can have comment streams within the chats. Sometimes various conversations are happening within one ring and you have to copy and paste the thing you are responding to so that people know what you are talking about.Voting functions would also be cool.Also, it would be nice if the event function gave reminders."
1 vote -
Blacklist / block callers - an implementation idea
I see several ideas on blocking calls company-wide but here is how I would like to see it implemented. A blacklist table that after I put in a phone number I can check boxes that block that number from calling, texting, or faxing us. I also want a short description box to type "fax spam" or "harrassing calls" as a description so I know at a glance in the future why we put a block on it.
8 votes -
Ability to hide entries in the directory
Senior execs do not always want there numbers known to a wider audience
12 votes -
Call log feature to show who dialed the conference call outside of the customer's organization
Requesting for an added feature where call logs will have an option filter to show who dialed into the conference line of the RC customer from outside of their organization.
4 votes -
Option to disable Glip access for an extension
Administrators would like to turn off glip access for an RC user, which is currently not possible. If we turn off Glip access in the GAP tool, the system will synchronize and reactivate the Glip acces
4 votes -
Support sending faxes via email, e.g. 6505551212@fax.ringcentral.com
This gives programmers the ability to integrate directly to RingCentral, and not have to rely on stand-alone email applications (like Outlook, Gmail, or Microsoft Mail) or a third party (like JangoMail) to send fax requests to FaxNumber@rcfax.com. There is no flexibility to automate email sends to get faxes into RingCentral's queue, other than having users save all attachments to file and attach them manually, or contract with a third party to handle this integration. This should be a service that Ring Central provides.
1 vote -
Treat voicemail messages in the same way as call recordings and store in archive
Treat voicemail messages in the same way as call recordings:Store in ArchiveMake available to any properly authorised userCallers can leave messages containing important information (cancel an order, change of phone number, email address etc) and these recordings may be required during an audit. At present, they are under the control of the individual user.
3 votes -
Only number associated with user is visible to him/her
There should be option where when number is assigned to user, he should be able to view and use only assigned number, not have list of all numbers that are there on the main account.
2 votes -
Add updated firmware for Cisco Phone 8861
Currenlty, the Cisco 8861 supports only the CP-BEKEM-3PCC (old) side car with the current firmware version that RingCentral provides.In order to support the CP-8800-A-KEM (new) side car, the Cisco 8861 needs firmware load 11.2.3
3 votes -
The capability for administrators to control end user's ability to integrate Personal (unapproved) accounts and the installation of Apps...
... (unapproved) within the RC App. In the Corporate world information integration is tightly controlled by Policy and Regulation. The ability for end user's to integrate personal accounts in to a Company provided system allows users to easily move information to and from these systems, bypassing security measures, violating Policy and Regulation.There needs to be a simple authorization configuration for any integration or App installation that is done by the end user.
2 votes -
Change company contacts to show direct numbers
The mobile app has it's current contact page show company contacts with their emails for the accounts. I don't see this as very useful as we use other apps to manage emails and would much rather have the direct number shown there instead. I understand that it is shown if you tap on the contact. I would like to be able to see the direct number or at the very least be able to choose what info is shown for each contact so I can edit it to my liking.
2 votes -
RingCentral Classic Install / Uninstall
As RingCentral Classic updates have occurred, they have continued to create a new file, rather than removing the outdated version. Provide an uninstall tool to remove all / select legacy versions
8 votes -
Customer should have an option to choose monthly subscription online on FAX service
Customer should have an option to choose monthly subscription online. Preventing the system from locking into annual FAX plan and charging their card in one full year in advance.
1 vote -
Chrome Extension: ability to keep a session live
Chrome Extension: ability to keep a session live, without any need to login again for longer time on the PC/chromebook even if the PC/chromebook has been shutdown .
2 votes -
Ability to remove a number from an existing group SMS
Ability to remove number from an existing group SMS. Currently, it is not possible to edit the number on the existing group SMS. It would be easy if it will have that option instead of creating a new one. Hope you can consider.
4 votes
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