6031 results found
-
Preview of number of pages attached when sending fax
The idea is about getting a feature where our system will be smart enough to count the number of pages attach to fax. This will avoid customer in resending faxes only to find out that they exceed the maximum number of pages can be attach when submitting fax.
1 vote -
Admin Portal Speed Improvement
This is just feedback - I know they website has been going through changes. The changes make the processing on the site VERY slow. It takes over 5 minutes to just log in each time. Admins have to access the website so the speed of the app does not help unfortunately
2 votes -
Additional Reporting Feature on Call Log: How long it takes to answer a call
Provide management with an effective reporting tool on how long it takes employees to answer calls. This will allows companies to improve their scalability.
3 votes -
Toggle from bottom posting posts to top posting posts
In the Classic version, I'm able to File>Preferences>Conversations>Posts Oder> and toggle between Top Posting and Bottom Posting.
2 votes -
Page to all phones on site
Pages are currently limited to a small number of phones. I would love the option to do an all-office page. Could you please remove this count restriction?
8 votes -
On Hold Times Upgrade
WE would like the option to have a more time limit to when someone is placed on hold. We are a travel agency that will have multiple things to do. If we call an airline and they put us on hold for 2-3 hours (yes, this happened in Covid) we want the ability to flip and call a client on another line, then go back to the other hold line. Right now is not ideal. The system just cuts the person on hold off.
1 vote -
Allow meetings with teams to be scheduled.
Most of the time, managers want to have meetings with their teams. They also want to be able to schedule these meetings in advance. Almost ALL other meeting apps have this feature, it's nothing new.
1 vote -
Allowing outbound faxing by domain
The request is for domain-based outbound faxing. Currently, you have to enter each email address individually to allow for outbound faxing from a company.
1 vote -
Reference number on sent fax
Hi,There should be some sort of auto generated reference number on sent fax from which it can be tracked.When sent multiple faxes to some client and we need to point to one specific in it, there is no easy way.
1 vote -
incorporate an auto update on the outlook calendar if meetings are scheduled on a mobile app
incorporate an auto update on the outlook calendar if meetings are scheduled on a mobile app
2 votes -
Automated calling of phone numbers one after the other
Is there a feature where I can set up RC to continuously call a series of numbers and if someone answers the phone call, then, it gets connected to one of our live agents?
1 vote -
Ability to pickup existing park lines in the RingCentral App
When our users place a call on a park line using a desktop phone, we cannot pickup the parked call using the RingCentral App.
1 vote -
Multiple Folders within Contacts to organize contacts
Multiple Folders within Contacts to organize contacts . I have current clients, real estate agents, Insurance agents, past clients and many others and it would be nice to have them sorted into different folders
1 vote -
Add Polycom VVX10 and VVX250 to be compatible with RC Persist
Customer is looking at the RingCentral Persist product for site survivability and wants to use the Polycom VVX 150 (for Common area phones) and the VVX250 (for user phones). Currently Persist only supports the Polycom VVX350/450
2 votes -
Block Annoying Callers from Companies by Name
The ability to block annoying calls from companies by name. For instance, a company with phone numbers all over the state or USA that can bypass you blocking their phone number because they have so many locations and/or phone numbers to call from. Yet, because they are a business, the company name shows up on each call despite whatever number they call you from. Instead of trifling with blocking the number, simply block the company name.
5 votes -
Call Queue Greeting not count towards queue time
I would like the call queue greeting to play before being transferred into the queue and not calculate as part of the time being in the queue. Right now, the time they spend listening to the "greeting" calculates in the average speed of answer.
2 votes -
Logged in support experience for premium support customers
It doesn't need to ask us for our account number.Having premium support takes longer to get to because we go through regular support just to be told we have to wait for a premium support agent. Start us in premium support. We're signed in, you know we have premium support.
1 vote -
Enumerate a limited number of users to reduce page load times
We have a large account and as we add more users, the users page loads so slowly because the webUI enumerates ever user in the system. Could we eliminate virtual extensions from the search and reduce the user enumeration to 500 and load only the next 500 when requested by clicking next page?
1 vote -
Ability to provision 3rd party non supported phones for BT accounts
Non supported phones are not allowed to be provisioned manually on BT Cloud Works account
3 votes -
allow user to keep the forwarding number when a custom answering template saved
Background:Admin can set up custom answering rules with forwarding number for single userWhen admin set this custom answering rules as a call handling template, the system can only keep the behavior but not the forwarding number.Wanted:system can keep both the behavior and the forwarding number when admin setting or saving call handling template, and the template with forwarding number may apply to one or more users.
1 vote
- Don't see your idea?