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  1. I have a Poly Sync 20-M (the Teams version), and other video conferencing apps that I use (Teams, Zoom, etc.) will sync the mute button on the speaker with the mute control in the app. So if I press the mute button in the app with my mouse, the speaker turns red and the mute indicator lights. If I then push the mute button on the speaker, it will turn off mute in the meeting app.

    2 votes

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    0 comments  ·  Webinar  ·  Admin →
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  2. I need webinars to contain breakout rooms, preferably with links that participants can click on, so that my cohost doesn't have to assign each person into a breakout room. Breakout rooms are currently only available in Video Meetings, but this doesn't help me for my Webinar 500 subscription. Most webinars these days will need breakout rooms, especially for professional development.

    4 votes

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    0 comments  ·  Webinar  ·  Admin →
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  3. Some settings are not available with Windows 11 when using RingCentral app specially on scheduling a meeting.

    1 vote

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    0 comments  ·  Video Meetings  ·  Admin →
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  4. Creating a Teams meeting is pretty much the same thing as creating a Ring Central meeting. It creates a link users can click on to join the meeting, from the browser or the app. When you link your Exchange account to your Ring Central account, you have access to all your future meeting, even if they are not Ring Central meetings. That means users can also see their upcoming Teams meetings. Pressing on the link in the video tab should redirect to the Teams meeting, either into the user’s default browser or the Teams app if they have it. That’s…

    1 vote

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    0 comments  ·  Video Meetings  ·  Admin →
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  5. perhaps this is available and simply not activated, but a timer for the video calls and a history listing the length of each call would be invaluable

    2 votes

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  6. We have meeting hosts who are able to access and delete video meeting recordings. Their doing this will also delete the recording from admin portal. Please implement an access control where only super admins can have access to video recordings and hosts/other participants can send a access request to view the recordings.

    1 vote

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    0 comments  ·  Video Meetings  ·  Admin →
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  7. The love reaction (a red heart) would be a great addition to RC Video reaction options. MS Teams has this offering.

    2 votes

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  8. When someone clicks a reaction, an animated version of the chosen emoji floats upwards from the left side of the screen. The animation of reactions allows participants to express themselves visually during a meeting using emojis. These floating reactions provide immediate feedback to speakers and add energy to the meeting. This feature enhances the remote communication experience! 😊👍🎉

    1 vote

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    0 comments  ·  Video Meetings  ·  Admin →
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  9. ... under the Past Meetings tab.. We are a mental healthcare provider and rely heavily on telehealth/RCV. Not all of our counselors are equipped with Outlook or Gmail calendars, so when they schedule a meeting in RCV, they choose Meeting Info for Schedule Using so they can copy/paste into an email to their clients. After they save the meeting, it should appear under Upcoming Meetings, just as Zoom does. Some of our counselors have a multitude of future, scheduled meetings, so the ability to view them under Upcoming Meetings would be most helpful. Thank you for any consideration of what…

    2 votes

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  10. 1 vote

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    0 comments  ·  Video Meetings  ·  Admin →
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  11. I would love for the ability to hide the self-view window when in meetings.

    1 vote

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  12. Would like to see the transcription feature added to webinars.

    1 vote

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    0 comments  ·  Webinar  ·  Admin →
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  13. We don't have absolute timestamp (with user timezon or UTC) in video recording neither at interface nor as caption. But that's very helpful sometimes to have not only relative time when we're trying compare timeline with messaging or other events.

    1 vote

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    0 comments  ·  Video Meetings  ·  Admin →
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  14. Ability to have options to switch the video provider to Zoom using the Admin portal page.

    1 vote

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    0 comments  ·  Video Meetings  ·  Admin →
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  15. more options to edit and touch up one’s apperance would be so helpful and is really the only option you guys lack from the competition. A lot of times I have to miss groups to go fix my face with either make up or just miss the whole meeting . I have heard others say the same thing that apperance on video is so unforgiving they go to other providers when possible . So hopefully this is could be a priority and gets better.?.?….. I don’t know , but I do know you guys would benefit greatly because of the…

    2 votes

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  16. Have an option to enable and disable video calls.

    1 vote

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  17. Ability to change the Conference dial in number to a Tollfree number/ local number

    2 votes

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    0 comments  ·  Webinar  ·  Admin →
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  18. Allow an AI to summarize the transcription of the items said in meetings.

    1 vote

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    • Our customer called and he also wants to receive RingCentral offers and billing updates like how is the email in billing contact info is receiving updates.
    • Educate cx that the billing contact info can only take one email putting multiple emails to its box is a feature request
    1 vote

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  19. It would be nice if we can have the ability to customize the meeting title/name of all scheduled meetings that are using PMI (personal meeting information). Currently, this is only available if the meeting has a unique link/ID/password.

    5 votes

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